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Verified
1/5

2013-08-29

"I ordered 8/6. The link to check my status said "unknown" for the ship date and I knew I'd have to wait a few weeks because my product was backordered. I checked the week of 8/20 through a phone number located on the e-mailed version of my order and the automated system told me my expected ship date was September 2nd. On 8/28 I decided to call customer service just to validate the automated statement and at that point the customer service representative stated I should not have even been able to select what I ordered, that I will not be getting this product nor would I ever be getting this product as it's not a valid selection and not something offered by the company any more. I canceled my "order" which seemingly wasn't even a true order. Out of curiousity I went back to the website, went through the process and AGAIN was able to select this product. My only thoughts is that they are a bait and switch company with false advertistement and sketchy motives. I will never use them again and will not be referring anyone to their service either. Very disappointed."


Verified
2/5

2013-08-23

"I specificaly asked whether we would be without cell phone service during the time our phones were enroute and was told no we would not. However we were unable to make or receive calls or texts for 2 days while we were waiting to receive our new phones."


Verified
5/5

2013-08-22

"Ordered that morning and was shipped out that afternoon ! Would have received next day if I had ordered Thursday instead of Friday. Super fast! I highly recommend! "


Verified
5/5

2013-08-22

"Everything went so smoothly I couldn't be happier. I love my new phone ; it was easy to order and everything was transferred to the new phone, I didn't have to do anything. Also I received it
very fast.
"


Verified
5/5

2013-08-20

"Lets talk offered by far the best price. Free overnight delivery is a nice option. I would do it all over again."

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Verified
1/5

2013-08-20

"I ordered my phone on 08/10/13 and still have not yet received my phone and today is 08/20/13. I am very disappointed because last time I ordered a phone it came just as I expected when I look at my order status they have not even attempted to ship my phone at all. "


Verified
5/5

2013-08-20

"I hate that the website only allows you to place an order during business hours. Everything else is terrific, the phone showed up and was exactly as promised! I couldn't be happier with my phone or customer service."


Verified
5/5

2013-08-19

"Great experience all around."


Verified
5/5

2013-08-18

"My phone arrived quickly and was exactly what I wanted. The best part was the price! Let's Talk had the other s beat by at least $100! Im so glad I stumbled upon their website."


Verified
1/5

2013-08-18

"Never got the phone. It's been over a week. They took payment for it and never sent the phone out. And when I call them no one knows why it has not been delivered. Will never use this service again."


Verified
5/5

2013-08-18

"I placed my order online and 2 days later my phone was delivered. I am very pleased with my purchase. "


Verified
3/5

2013-08-17

"cancelled my order with you. Thanks"


Verified
4/5

2013-08-17

"2 customer reps were outstanding, but had sine glitches"


Verified
4/5

2013-08-16

"Overnight shipping is more like 2day shipping."


Verified
5/5

2013-08-16

"Lets talk was a great site to get my daughters new Samsung Note II. She's very happy and so am I. The site is easy to navigate through and was reasonably priced. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A