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Product & services pricing
3.94/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.54/5
Customer service:
4.59/5
Return/Replacement policy:
4.63/5

Verified
5/5

2019-07-23

Best place to buy OEM parts

"Best Price online and 100% customer services . I got my order on time . It came a day before time . Thank"

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Verified
5/5

2019-06-14

Hyundai all weather mats

"My Hyundai mats fit nicely in my 2017 Hyundai Tucson. I just ordered a set for my girlfriend's 2019 Hyundai Tucson. Make sure to send your vin# as suggested so you get the correct parts for your vehicle. I love them."

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Verified
1/5

2019-05-29

Deceitful Advertising and Dishonest Employees

"I was searching for a very specific Explorer Sport. It was between Lakeland Automall and Bill Currie Ford. I took my numbers from BC Ford and Lakeland Automall could not beat what they were offering on the EXACT same vehicle. I inquired on the "Risk-Free Price Protection" advertisement and was advised by Sandra that they would give me $1000 since Lakeland Automall could not beat BC Ford's numbers. Sandra then told me to come in after I purchased from BC Ford and to bring in all of the paper work. I did and was told James Wrinkle wasn't working that day and I would have to come back. Sandra then told me a couple days later that James would be in the following week and he would have my check ready. When I went in, James said he was unaware and that he would get my check the following day. He also said he was unaware of how that process worked. How does a Sales Manager not even understand an advertisement in which they pride themselves on. I gave them two days and then was contacted by Robert. Robert told me that I didn't clearly read the advertisement and it stated that I had to come in prior. When I told them I talked with Sandra and she told me to come in after and that I had text messages from her. I also told Robert that James said he would have a check ready for me. Robert said that I would have to call back the next day when he talked with James. I had to call several times before someone would answer my questions and they then changed their response to - it was only for the sales price of the Explorer Sport (which they were $50ish cheaper) and not on the entire sale of the vehicle. BC Ford was offering me $5250 more for my trade in which ultimately made the price MUCH lower than Lakeland Automall. They had to keep changing their approach on why they were not going to pay me the $1000 in which they advertised. After about 2 weeks, James Wrinkle admitted that the advertisement was deceitful and they planned to reword it so it did not happen again. He also offered me an undisclosed amount of money for my hassle in which I declined as I felt it may just be "hush money." In my opinion, if an advertisement is fraudulent and deceitful and you admit guilt, that you should honor the advertisement. I would NOT recommend Lakeland Automall to anyone looking for an honest dealership. Do me a favor and visit a dealership that cares about their customers, Bill Currie Ford"

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Verified
5/5

2019-05-21

Will definitely shop here again

"Very easy to select parts from online catalog. Received exactly what I ordered, quick shipping and good price. "

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Verified
3/5

2019-04-22

Outrageous shipping cost

"Customer service was good and helpful and the part I ordered fine but the shipping cost was crazy. I ordered an inlay for the trunk floor of my Hyundai Elantra; not heavy and shipped in the same state yet the cost was over 40% of the part cost. In the end I could have just gotten it at the local dealership for the same price."


Verified
4/5

2019-03-27

Prices are good, and customer service rocks.

"I ordered two trim parts, but rec'd the wrong ones. I called and was told they were the ones associated with my VIN, but they would refund my money and have me return the products. About 15 minutes later I was called by (I THINK his name was Chris, apologies if it's not) who investigated further and found that the wrong parts were indeed shipped. He told me he'd personally go pull the correct parts and get them shipped asap. I rec'd an email with the tracking number a couple hours later. The correct parts are in my hands, and I'm grateful to this guy for looking beyond the original phone call. "

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Verified
5/5

2019-02-05

Prices on parts and kind staff is the reason I'm a repeat customer!

"Lakeland prices on genuine parts, their kind and knowledgable staff is the reason why they continue to get my business. You can literally order any genuine part for your car and it's available for purchase. Their prices are cheaper than ALL the Hyundai dealerships that surround me. They send emails to keep you informed and when I call with a question, Kyle is so nice and knows what he is talking about. Keep up the good work!"

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Verified
3/5

2019-02-02

Hello

"I order my part and it came in . I'm happy with it. "

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Verified
2/5

2019-01-13

Wrong part

"After supplying the VIN # and specifying exactly what part I needed they shipped the wrong part. I was able to make it fit but it took some work. Not sure why they needed the VIN if they wern't going to use it to look up the correct part."


Verified
5/5

2018-09-26

Very helpful people

"Easy to order, helpful to make shipping changes."


Verified
4/5

2018-09-14

Good selection

"Some things are still pricey but most things aren't, faster shipping option and it would be well above the dealer "

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Verified
5/5

2018-09-13

parts arrived as specified ,good condiction , easy ordering , parts were perfect

"very easy ordering , look froward to ordering anain
"


Verified
5/5

2018-09-07

Great Experience

"Overall great experience. Ordering was easy through Lakeland's website. Delivery was quick."


Verified
5/5

2018-08-24

Great prices!

"We needed a small part to finish out our Hyundai Santa Fe, Lakeland made it easy to find the part. The price was great and the shipping was fast."

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Verified
5/5

2017-10-05

Elantra parts online

"Fast delivery - fair price - Recommend"