"I ordered printer parts from Lake Erie and they have always been fast and accurate with shipping."
"FastPrinters, Can I call it HyperPrinters? FastestPrinters? MachPrinters? I've to say they're very fast when processing the orders. Customer service, always exceed excellence. They take time to help you with an item or other inquiry you may have.
I put an order about 8 o'clock in the morning. Like 10AM they were processing the order. And 2:30PM they were sending the order. Arrive to Puerto Rico in 2 days. Even tough, that I called to change the shipping method, they stop it on time and send it via the requested shipping method. Correct parts, and in good conditions. Thanks to its efforts, I did my job on time and well done.
I don't know if I can't mentioned his/her name, but I'll do it... I did my job thanks to Tom. He took the time to help me out. Thank you very much, Tom.
Alberto"
"Very easy and efficient, order came as promised and easy to return the trade-in parts. Would definitly order parts from this company again when needed."
"Lake Erie Systems had the parts in stock and were timely about shipping."
"Of all the companies I've purchased from online in the last 6 years (and there have been a lot) this is the ONLY company that did not include brokerage charges in their shipping costs. We had to pay an extra $53 to bring the package across the border when the items arrived. We will not be purchasing from this company again, it shouldn't be too difficult to find someone that includes brokerage."
"The web site was easy to use and very detailed in the product description and how to order from.
e-communication was fabulous from confirmation, to shipping and invoicing. I personally saved a lot of time and the printer rebuild parts worked perfectly. Saved us from buying a new printer as the original printer mfg would not sell us maintenance parts. We have re-ordered more for other printers and recommended fastprinters to a major IT service who had the same problem getting parts that we did. No one wants to trash a high quality network printer after 2 years over replacing a few consumables. Good job, great customer service. We are a very happy customer!"
"10 out of 10. good support and service"
"Although Dell techs had properly conmcluded that the printer problems on my Dell M5200 series printer was fuser related, they suggested (which I appreciated) that repairs would cost more than the value of my copier. I ordered the maintenance kit from FastPrinters.com (Lake Erie Systems), received my order in 3 working days, and removed the old parts and installed the new ones, guided by the excellent viedo of the necessary steps to repair the printer."
"Good vendor. Accurate information on quotes. Rapid response on quotes. Accessable in getting answers and clarification. Will continue to order from them in the future as our needs dictate."
"Purchased a Maintenance Kit for Lexmark. It was very well packed. After installation I had a question and called. I got immediate assistance and was speaking to a vey knowledgeable tech within a minute. He knew my issue, and was able to explain it quickly. Very professional and so nice to have concerned individuals on the other end of the phone."
"This company was great to work with. From the quote to delivery, the representitives were professional, friendly, and helpful. Communcation throughout the process allowed me to know exactly where we were in the process. I would definitly work with this company in the future."
"I'm still having problems with my computer, but the original problems have been fixed. Lake Erie Systems is working along with me on remedying these additional inconviences. They have been very cooperative with me on these issues."
"My company has been ordering parts through Lake Erie Systems and Fastprinters.com for about a year. During that time I have been the primary contact and have been extremely impressed with every order. Not only are the parts very competitively priced, but the service is second to none. I always get a person when I call and I get the impression that they care about my order. When I have technical issues with printer parts, I get a fast response and the company makes sure I am fully satisfied with the result. They have have a permanent customer out of me. Thanks so much!"
"Lake Erie systems has been a godsend to us with our pharmacy printer, parts and information! Fast shipping, excellent customer service. Thank you so much. The training videos on how to change out parts is the best thing I have ever seen. We are no longer lost when it comes to self servicing our printer when it goes down. (and that is not good in a pharmacy!)
This is the second time in the last month that we have used Lake Erie Systems and have been pleased each time."
"It is a pleasure doing business with Lake Erie Systems. They had the exact product we were looking for, at a resonable price. The representative who took the order was courteous, and thorough in her explanation of information. Shipping was quick, with excellent packaging. I would suggest Lake Erie Systems for all printer and copier parts and supplies. Sincerely, Linda Wolverton Consider It Done, Inc. Toms River NJ"