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Verified
5/5

2008-03-14

"Order was shipped promptly and received in a timely manner. This purchase involved the return of a fuser "core" (to be rebuilt) and instructions were clear and shipping label, etc. provided. A good experience- will purchase again!"

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Verified
4/5

2008-02-17

"Your pricing is very competitive but the freight rates seem high and diminish the value.

3-5-08
Freight cost was adjusted.
"

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Verified
5/5

2007-06-29

"









O.k. congratulations!!! My spare parts is very nice and working perfect in the macine, thanks so much...Ezequiel.





"

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Verified
5/5

2007-05-07

"I have found sales to be friendly and accurate on parts, shipping details, and ETA's."

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Verified
5/5

2007-02-20

"Lexmark Transfer BElt for c920 printer P/N: LEX-40X1251 (N) Serial #: 191936
The persons I spoke with were very helpful - and extremely efficient. We (ADAA) needed this part ASAP and we received it sooner than we thought we would. It allowed our production job to continue very smoothly and without days of delay waiting on this (transfer belt) replacement part.
"

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Verified
5/5

2007-01-19

"THIS COMPANY IS GREAT WITH THEIR PRODUCT, TECH HELP AND SHIPPING. WE BUY A LOT OF PRINTER PARTS AND PRINTERS FROM THEM AND THEY ALWAYS HAVE A FAIR PRICE, GREAT TECHNICAL HELP AND SHIPPING. EVEN WHEN I RECEIVED A DEFECTIVE FUSER ONCE, THEY IMMEDIATELY MADE GOOD ON IT FOR ME WITHIN A DAY OR TWO. THEY ALWAYS SEEM TO HAVE THE PART WE NEED IN STOCK AND EVEN IF THEY DONT, WE RECEIVE IT PRETTY QUICKLY. "

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Verified
5/5

2006-07-13

"I received professional help and was not on hold for longer the 30-60 seconds. All my answers was handled with care and quick responce. I will buy from Lake Erie Systems in the future and give good referances. I bought print boxes for Lex Printers at a very competive price."

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Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
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Verified
5/5

2006-06-26

"Great customer service and punctuality on receiving the product. Thank you!"

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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges

Verified
5/5

2006-02-17

"Excellent site - honest vendor - easy to use - very responsive to customer needs."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A