"Merchandise arrived only 2days from I orderd!
That was awsome!"
"I like the fact that products had a plastic seal all around it to prevent shaking, or possible damage. Ingenious!"
"I love love your products. L'Occitane is by far the best product on the market . I first found the soaps & lotions at the White Elephant hotel in Nantucket several years ago . Luckily housekeeping replenished our room several times & my husband and I had the opportunity to try several fragrances. Now L'Occitane is always in our baths & our family & friends are hooked as well. I am in the process of replacing my soap.. Because I'm always giving it out to company and I can never be without. I wish more stores in our area, but Placing my last order worked fine. Thank you "
"Love their lavender - especially little square soaps - got several and liquid soap too"
"Delivered faster than I expected"
"The shipping was super fast. And item was missing from the order however they sent it out right away. "
"i had the most awful experience with the Bridgewater Mall L'Occitane store. When I received my order, I was allergic to the fragrance. I brought my recipe to the store and asked to exchange for the almond oil which I use without any issues. The store salesperson (heather)was awful to deal with. She was uncooperative and did not assist me.
REVISION~ L'Occitane Corporate service is OUTSTANDING. They stand behind their products and epitomize true customer service. They completely resolved my customer service concern. Thank-you Rachele!"
"Not thrilled with the shampoo and conditioner. Great scent, but the actual treatment of my hair is not what I had hoped for $18 a bottle. Have to recondition just to comb out."
"Arrived in a timely fashion and was in very good condition."
"Very fast - I got it the next day and I only paid for standard shipping. :)"
"Box was packed perfectly no breakage "
"great service... always get my order in a couple days. "
"Quick delivery and fast turn around time.
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"Yes, the L'Occitane products were the cutest! Bought them for stocking stuffers...but I am sure some will not make it through til Christmas! Delivered on time...and in excellent condition as usual."
"Products shipped quickly and arrived in good order."