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Product & services pricing
3.75/5
Chance of future purchase:
3.13/5
Shipping & packaging:
3.13/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

5/5

2011-09-05

"Everything came in great shape. Delivery came when they told it would! Very happy, will order again!!"

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Verified
5/5

2011-08-31

"Ordered some boardshorts from the actual company only to have them cancel my order after I had waited three weeks for the item. Looked on Konasports and they had my size, and the price was right. The item shipped quickly and I am very happy with my purchase. "

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Verified
5/5

2011-08-28

"I have worked in customer service for many years..had a small mix up with my order and it was corrected lightning fast. They were super friendly. Wish all my buying experiences were as pleasant. Will definitely be back!"

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Verified
5/5

2011-08-27

"Fast shipment, great product, great price!"

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Verified
5/5

2011-08-25

"Got the best service ever in KONASPORTS by Chris,after some issues with order.
was very satisfied,will buy again in KONASPORTS.
"

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Verified
4/5

2011-08-25

"Great customer service, had a mix up in what was mailed but we extremely prompt in getting me the correct product and providing the shipping labels to return the in correct product.
Would definitely purchase from them again
"

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Verified
5/5

2011-08-25

"We are very happy with the Scott Flip Flops size 15 for Men.
Unfortunately, we got only one pairs out of three which we had
ordered. We would suggest that size larger than 13 should be
more available in stores that sells Scott slippers.
"

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Verified
5/5

2011-08-25

"We have made numerous purchases through Kona Sports. Mostly we have bought stuff for our two sons, they carry great products for youth. Will definitely be ordering more through Kona Sports online."

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Verified
5/5

2011-08-23

"Bought a pair of electric sunglasses from Konasports.com. I live in Philadelphia and received them the next day. I couldn't believe the turn around time it was unbelievable.. I am a very happy customer.. Thank You Konasports.com"

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Verified
5/5

2011-08-23

"Best prices and customer service in the industry...bar none."

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Verified
5/5

2011-08-20

"I placed an order with these guys recently and they showed above average dedication to clear communication and fair trade. First they matched a competitor's price for me although that was not their stated policy because I was talking to a human being capable of/ permitted to use creative thought. I got the tracking number the same day and when I opened the email that evening I realized it would make more sense to send it to school so I didn't have to pack it in the car. All I had to do was call them- they picked up immediately, they redirected the package mid delivery, and they did not charge me extra postage. Outstanding. "

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Verified
5/5

2011-08-10

"I had some problems with my initial order. Konasports customer service went above and beyond to make sure I was happy with the order and had the replacement product sent out next day. Their customer service has had the best follow up and contact I have experienced in a very long time. I plan on buying from them again. "

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Verified
5/5

2011-04-22

"I've removed a recent negative review I posted.

A sales rep contacted me to rectify a recent issue on an out of stock/refund item, and we were able to work it out to everyone's satisfaction.

I really appreciated their attention to this matter and I will shop here again.
"

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Verified
5/5

2011-04-14

"Had a very positive experience with Konasports. "

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Verified
1/5

2011-04-01

"I order a pair of shoes and they charged my credit card immediately. Four days later I get an email from "sales" that the shoes were out of stock but I could buy something else from them with my credit. I demanded a refund and got it a few days later. Should display accurate inventory on website and only charge card when order is confirmed in stock or sent. Shady if you ask me...never again.

Update...They did call and offer something to make up for the inconvenience...which is very encouraging these days. I didn't accept anything but thought it was a nice gesture.
"

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