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Verified
5/5

2017-12-16

Best price!

"Had the best price for the item I ordered,and the shipping was right on target."


Verified
5/5

2017-12-16

Smooth

"Easy! Ordered & received items just as described! "


Verified
1/5

2017-12-16

Where's my order

"On August 10th 2017 I preordered the Tera: Elin Ouka Tsukikage (Genryuu Ver.) by flare. Now it's almost Christmas and Kirin Hobby hasn't respond to any of my emails. Zero customer service or communication whatsoever. Will my item ship or will you issue a refund.

This link shows the release dates in September...
http://www.kirinhobby.com/shop/product_info.php?products_id=16266still
"

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Verified
5/5

2017-12-15

Great buying experience!

"Great price, quick shipping!"

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Verified
5/5

2017-12-15

Great experience

"Timely delivery and the products were in perfect condition . Thank you"

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Verified
5/5

2017-12-14

Great deal!

"I found Kirin Hobby when the site was included in the search results for a figure.
Of all the businesses listed, Kirin's was the best deal. Having the lowest price for a brand new figure made shopping with them an easy decision to make.
As a first-time visitor to the website, the check out system was a little confusing.
When using Paypal to purchase your items, most websites have you pay before finishing the transaction. Kirin's system has you access your Paypal account after everything else.
Shipping costs, and delivery times, are good.
Kirin Hobby seems like a good place to do business.
"

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Verified
5/5

2017-12-14

Timely

"My order was processed within a week. The package was shipped via USPS with a tracking number. The item arrived in good condition and was what I was expecting. "


Verified
5/5

2017-12-14

Came right on time

"Figures look great and at an unbeatable price. A perfect Christmas gift."


Verified
1/5

2017-12-14

They never ship my item

"Don't order from them they never get back to you on back orders but take your money"

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Verified
5/5

2017-12-10

Always great

"well wrapped and shipped on time. 4th presale buy from them at least. A++"


Verified
1/5

2017-12-09

Never buying from Kirin again!!!!!!

"Terrible customer service, never keep me informed about my pre-order. Never answered their phone when I called and when I emailed them, all I received was a generic automated reply with no information. When I requested a refund they simply ignored it and finally sent out my order."


Verified
4/5

2017-12-09

Good Delivery

"I felt like my package was in good hands, 10/10 will buy again"


Verified
5/5

2017-12-08

Good price and good time

"All was good, delivered on time."


Verified
1/5

2017-12-06

Communication is zero

"Welp, there goes my $54 elsa. Stat is still in “preorder” while deliver date is november. Cant email, cant call, so yea pretty much a fraud website!
Buyer beware, BE VERY AWARE and buy straight from the source (pricing the same)
"

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Verified
1/5

2017-11-17

Same story - Have not received preorder

"Have not received preorder; bought in July - released in September (It is now November with no word). No way to contact them. Email just returns "we're unable to answer emails pls call us." Calls just go to voice mail. "

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