"I am brand new to photography and as many know it gets expensive. A friend referred me to KEH and I was nervous. I ordered got an excellent price and the quality was even higher than expected! "
"All my orders have been handled in a timely and professional manner! Even when I needed to return an item, it was handled without delay. "
"On ordered Leica M246. Dec. 6th I received camera but it's Leica M9 monochrom, it's wrong camera.
OnDec.7th I called KEH they didn't have M246 in stock so I asked parson who took phone I can send back the camera or if keep it the camera, is there any money back the difference. the parson told me he has to talk to someone about it.
He hasn't email back or call anything no contact at all.
"
"Great service, timely delivery of a great camera in excellent condition "
"The price was great. Item shipped out quickly and arrived several days ahead of schedule."
"Product seemed shipped upon receiving order and arrived well packed within a few days"
"Great deal and fast shipping AAAA,++++++"
"I was suss about the rating 'Bargain' but the prism was described as optically ok so I gave it a go. The item I received wasn't a flawless collector's item but it sure was a lot better than some of the crap people are trying to flog as 'good' on eBay - it was in decent nick, and most importantly, it was optically ok. No problems there, and for a prism, that's the most important thing."
"Bought a couple cameras and sold a couple as well.
KEH beat all expectations."
"First time buyer and I’m happy about the quality and price. Definitely recommend "
"I have purchased from KEH for many years . Solid as they come."
"I was wary at first, to be honest. I had seen this site recommended on youtube by someone and had to check it out because you could get camera equipment at a cheaper price. So I decided to try.
The site looked good, it was easy to navigate, and I like that you get to choose what condition you'd like the product.
I eventually ordered a 50-230mm FujiFilm lens and I'm so HAPPY!
I was quite worried since I ordered internationally (I'm in Bermuda) but I called KEH.com just to confirm that it could be shipped here (the person I talked to was very nice and helpful) and it came at the time that it said it would.
I ordered it and it came a week later.
The lens was packaged nicely and it came just as it was descrcibed.
I will definitely order again!"
"Hi, I just bought a film camera and a lens for it. Transaction went smooth, delivery was on time, and the condition of the camera was spot on. I will buy again from them. Also, I had to return a camera that got broken and again the transaction went smooth, they send me a label, I send it back and got refunded. Very easy and friendly service I would say. Now, selling to them?… that’s whole different experience… but I guess this isn’t the time or the place to talk about it… "
"The quote you get "on line" is the "bait" when you send your equipment in, you get a very different quote. As you might expect, they want you to give them your stuff for free.... I pushed back a little and got an additional 20 bucks per item. I let them have some items and others I had shipped back. They lost a couple items and some items did not come back as they were sent. This was better than eBay but MPB had very different quotes for my items. Another bait n switch scheme?? Some better n some way low... compared to selling on eBay, MPB n KEH I went with the no hassle option... as you would expect you take a bath on what your equipment is actually worth... didn't expect the issues tho w lost and or damaged items...."
"I never buy used electronics nor camera equipment so I was very hesitant on this purchase. However, due to the savings and rating system I took a chance and it was worth it. I bought a LN- rated camera and lens and I honestly couldn't even tell why it had a "LN-" rating. The products were as if I took them out of a brand new box and I saved a bunch of money.
The only minor issue was I discovered a dust particle on the sensor that I was able to easily blow out with a hand puffer. Otherwise the equipment was better than advertised and works perfectly.
Highly recommend and I will be using this company again."