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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2022-10-04

Great service!

"Item as described, easy ordering, fast delivery."

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5/5

2022-09-21

Parts Department Service

"Mark with Jim Ellis Volkswagen Parts Department was excellent. He was clear the specific part I needed for my 2010 Jetta would take about a month to arrive and questioned whether or not I wanted to proceed with the purchase. This was after learning I live in NY and couldn't find the part at a reasonable price here and had a couple websites issue refunds because they were "closed" and no longer being utilized...but their payment window was still operational.

If I need any more VW parts for my Jetta, I won't hesitate to use www.jimellisVWparts.com again.
"

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5/5

2022-08-25

Window regulator

"Parts department was very transparent on how long it would take to get my parts due to its low availability but was shipped to me earlier than expected. They even made sure I had the correct part number for my car. Thank you "

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5/5

2022-08-02

Prompt service and delivery!

"Jared was very helpful, made sure to confirm the correct part based on the VIN I provided, and had it shipped promptly. The part was received yesterday 8/1. Thank you"

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5/5

2022-06-08

VW parts

"I have purchase Audi an VW parts many times from Jim Ellis. Where local parts shops say that they cannot get what I ordered somehow Jim Ellis comes through. They are not the cheapest, but are quite reasonable.
Their communication on the process of order is quite good.
I will use them again!
"

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5/5

2022-05-12

10/10

"Ordered an accessory for vehicle, Fast shipping and delivery. Received exactly what was displayed on merchant website. OEM item arrived with all accessories listed in OEM packaging."

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5/5

2022-04-24

Excellent price and very quick order fulfilment

"Jim Ellis VW had the best price I could find on the internet so there was little reason to go elsewhere. The part I needed was easily found on their parts web pages and ordering could not have been easier. They shipped it as soon as my payment was processed and I received it all the way in California in just a couple days. So the fast shipping was greatly appreciated. The part was shipped, double-boxed, including its original VW box so it was well protected.

Nothing wrong with my order at all so I'll definitely come back to Jim Ellis VW in the future for any other parts needs.

Thanks!
"

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5/5

2022-04-16

Fast and Accurate

"Parts arrived quickly and well packaged. All parts were shipped as ordered and status updates were timely as well. I was a little worried about the cabin air filter having scrunched up against the oil filter box but it returned to normal shape overnight. Prices were good for genuine parts and the ordering system was easy to use. "

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5/5

2022-03-30

Two Orders - Great Each Time.

"I recently ordered a bumper cover that is out of stock at most other VW dealers due to supply chain and production delays. Jim Ellis VW had two in stock and I was able to get it the next day. Based on that positive experience, I placed a second order (a VW specific inlet air guide cover). The second order was entered last night and the item shipped out today. Many thanks to the parts team at Jim Ellis VW!"

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2/5

2022-03-30

LATE SHIPMENT!

"It is possible to ship via courier on Fridays and Saturdays. They seemed to blame me for not getting the VIN no for the part as to why the item shipped on Monday. I have not even received the part yet!!

LAME
"

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5/5

2022-03-24

Just awesome

"Ordering was easy, came quickly all parts were correct!"


5/5

2022-03-24

A+ Seller!!

"The replacement part for my 2012 GTI arrived quickly and nicely packaged. Quick and amazing service all around. Prices are also really good! Would recommend and at the top of my list for replacement VW parts. "

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5/5

2022-03-21

Excellent and Quick

"It was a seamless experience and the product was delivered on time "

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5/5

2021-07-01

Great parts and prices

"The parts prices were very good and my order was processed very quickly. The parts were very well packed and shipped very quickly. Thanks!"

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5/5

2022-01-19

Very Good

"I bought the part and received very fast. Correct part. Very Good."

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