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Customer service:
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Return/Replacement policy:
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Verified
5/5

2015-07-31

"Part arrived fairly timely and was the exact part needed. Bought this for a 2006 Kia Sedona. A/C works great now."


Verified
5/5

2015-07-23

"the right parts received quickly allowed for a no drama Saturday afternoon install"


Verified
5/5

2015-07-07

"Great assistance with the parts catalog, quick delivery of the correct parts"


Verified
1/5

2015-07-07

"I ordered mats online for my husband for Father's Day and received the back mats instead of the front that I ordered. I wrote to figure out why, and was told by Mr. Thompson that I in fact did order the back mats, (when I didn't) and if I didn't want them to send them back and they will give me credit. I sent back copy of my order showing that it stated front mats and asked him to correct the problem - Mr. Thompson NEVER responded. After 3 days, I called and spoke with him - he was not good at customer service. He acknowledged a problem with the website, started to give me options, then put me on hold, then gave me contradictory options when he came back to the phone. So I requested a label to return - very unimpressive and disappointed in company customer service!"


Verified
5/5

2015-06-20

"Great service and very helpful parts dept . Ordered the part on monday got it on thursday. This is the 2nd time i have ordered from Jim Ellis Hyundai great place to do business with."


Verified
5/5

2015-05-21

"Exc Seller +++, fast shipment, great comunication about progress of the order status.."


Verified
5/5

2015-05-04

"Jim Ellis Hyundai you all are great! Everyone was very helpful and very quick to respond. Also the employees filled all of my requests. Thanks for the hard work and a good laugh. You guys rock!!! "


Verified
5/5

2015-04-27

"Product was received as ordered and shipped in a timely matter.I would definitely recommend ordering from Jim Ellis Hyundai parts to anyone. Excellent customer service!"


Verified
5/5

2015-04-27

"Everything was delivered on time and in good shape."


Verified
5/5

2015-04-21

"fast shipping, great seller"


Verified
5/5

2015-04-14

"Quick response - fast shipping, protective packaging."


Verified
5/5

2015-04-11

"easy to order, reasonable price, quick delivery. "


Verified
4/5

2015-03-03

"received part quickly but was not what i was looking for. may have been my fault by not making it very clear. i was looking for a mud gaurd not the splash shield in the quarter panel. still have not found one."


Verified
5/5

2014-10-31

"Everithing perfecto! Just as expected!"


Verified
5/5

2014-09-30

"perfect service and far lower prices than local dealrs."