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Verified
5/5

2016-03-31

gorgeous dress

"Fabulous dress. Great quality. Will definitely recommend. Delivered within the promised timeframe."

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Verified
5/5

2016-02-13

Stunning!!!

"I could not be happier. Beautiful material. Easy ordering and prompt delivery of items. Thank you. :-)"

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Verified
5/5

2015-12-31

"Order came quicker than I thought it would, happy with the beading, lace & overall making of the gown. Colour very accurate to pictures & colour chart"

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Verified
5/5

2015-11-18

"I Love jenjenhouse all product are perfect"

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Verified
5/5

2015-08-18

"je suis très sastifaite de la préstation faite par vos services merci encore "

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Verified
5/5

2015-06-17

"i received my item two weeks before it was supposed to come. i have to say that it is so much more than i had expected! it is perfect in every way. the color is beautiful, they have included spare beads, the size is perfect. i faced some technical problems with the website, which they helped immediately. the sizes i had given weren't 100% correct, which they noticed and warned me, even though i had gone to a tailor to get measured. i'd give them 10 stars if it's possible. overall perfect."

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Verified
4/5

2015-04-16

"I ordered dress #016014726 ALine/Princess V neck knee length tulle sequined cocktail dress in white. When the dress arrived on April 14th the sequined was silver. I contacted the company just after ordering and they assured me the sequined would be white. They will not exchanged the dress for another color. There response to me was they are sorry i don't like the color . it's NOT I don't like the color It's NOT the color I ordered. They only offered me 15% refund.

Veronica Gao from the company has reached out to me and made a better offer for returning the dress. I found a seamstress and gold sequins to have the dress change. I will be keeping the dress. I do appreciate the company making an effort to correct the problem!
"

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Rep reply posted 2015-04-17
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear customer,

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

We have sent you an email with top solution to your email address: poundc****@gmail.com. Please have a check and give us a confirmation back and we will try our best to help you out.

Jenjen House service team.”


Verified
5/5

2015-04-12

"Amazing! Fast delivery, vell fittet dresses.. im very happy with jenjen house!"

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Verified
5/5

2015-03-31

"I give Jenjenhouse my best rewiews. My weddingdress is so beautifull and the quality is very fine. Quick delevery. Will not hesitate using JenJen again. "

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Verified
5/5

2015-03-12

"e già la seconda volta che ordino da questo sito... la merce arriva in 20 giorni tessuto ottimo e servizio clienti eccezionale.... capi perfetti ad un prezzo super economico pari alle grandi marche lo consiglio a tutti"

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Verified
5/5

2015-01-28

"Very nice dress !! Much better than on the picture. Also, the champagne colour is very nice. "

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Verified
4/5

2014-12-07

"I bought a dress a month ago. After some trouble with the first order a month earlier, I contacted the customer service, which helped me more than I ever expected. When the new order was okay, the dress was here about 2 weeks later. I am totally impressed."

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Verified
4/5

2014-11-23

"Ordered an all black dress and the fit wasn't perfect for me so it wasn't what I completely happy about that but it was still a very nice dress and the company worked with me until I was completely happy with my order and communication was good. I was satisfied with my transaction.Coustmer service was very good."

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Rep reply posted 2014-11-24
A rep from JenJenHouse.com, jenjenhouse_, has responded:

“Dear customer,

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

We have sent you an email with top solution to your email address: jlalle****@yahoo.com. Please have a check and give us a confirmation back and we will try our best to help you out.

JenjenHouse service team.”


Verified
5/5

2014-10-06

"JenJenHouse bietet einen excellenten Service, die Kleider waren sehr schnell geliefert und auch qualitativ sehr überzeugend. Das Preis-Leistungs-Verhältnis ist mehr als zufriedenstellend. Weiter so!"

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Verified
5/5

2014-09-30

"Gostaria aqui de parabenizar toda a equipe de Jenjenhouse pelo excelente trabalho! Recebi meu vestido e foi exatamente como eu imaginei! LINDO! Vestiu perfeitamente. Trabalho de ótima qualidade. Agradeço pela atenção que tiveram comigo em todo o momento. Obrigada!"

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