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Zap
4/5

2002-07-17

"Ok. i ordered just one thing from this website. An Artec 24x10x40 CDRW Drive. I ordered it on Monday. The transaction was easy, and the website was quick. Unfortunately, UPS was rather slow in getting my package to me, as it took them a total of 6 business days to get it to me. If you order from them, try selecting the Airborne Express option for shipping :)"

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5/5

2002-07-14

"I ordered a set of Creative Labs Inspire 4.1 4400 speakers from Jazz Technology. They processed my order quickly and it only took a couple of days for my speakers to arrive. The speakers were are in perfect condition too. I would recommend Jazz Technology."

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5/5

2002-06-28

"Ordered Lite-on 40x12x48 on a Sunday and arrived the same week on Thursday. Will purchase from them again."

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1/5

2002-06-26

"I ordered a CDRW, and yes, the shipping was exorbitant, but the price was still ok. When I received the unit in a couple of weeks, it rattled, appeared to be used, was a different item than I ordered, and was inoperative. I returned it for credit, and on inquiring was told that my credit card had already been credited, so I ordered from another vendor. Four months later, still no credit, and I received the item that I had originally ordered. Made me mad - I had to rewrite my e-mail three times.
After returning it, I was again told that credit had already been issued. Still no credit after six months, and I find that my credit card company will not process a chargeback after 30 days. Buyer beware...
"

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4/5

2002-06-19

"Price OK. Shipping fee is outrageous. Order two 512MB PC2700 DDR. They use UPS ground(my godness, the slowest method I've ever used). It comes in a smallest box you could image, and the shipping weight is almost negligible. Guess how much shipping fee they charged for this tiny thing: $17. "

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5/5

2002-05-28

"Price was excellent and shipping was fast. packaging was so-so."

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5/5

2002-05-23

"I ordered everything through their website, nothing major there. A little sloppy, but not that bad.

They really gouge you with the S&H, but even after that the price was still better than you could get anywhere else. ( I bought 3 256MB pc133 chips )

Took a while to get to the east coast via UPS ground (about a week), but my order was out the door the next day from when I ordered it.

Would I buy from them again? Yes, until I am given reason not too.
"

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5/5

2002-05-15

"VERY GOOD PRODUCTS, GOOD PRICES, EASY BUYING, QUICK AND PROFESSIONAL SHIPPING. THIS COMPANY IS A+++..."

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5/5

2002-05-13

"No complaints from this company. Their web site design is a bit outdated, and it would be nice if their shipment confirmation emails included the items being shipped.

Overall, if their prices are right, I'd order from them again without hesitation.
"

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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Ability to determine if a product was in-stock real time
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5/5

2002-05-03

"Quick shipping, good prices, fair representations.

Will buy again if the price is right.
"

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5/5

2002-04-25

"ordered a pioneer dvr-a04 and a 50 dvd-r spindle. order was shipped immediately and received by noon the next day. excellent service."

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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-04-25

"My order came when they said in good condition.I was very pleased with everything.I would order from them again.A very good company.Orderedanother stick of Ram 7 A Liteon CDRW Drive.This is my second time ordering from them & I love the prices & the on time delveries.Your the first ones I look too for my computer needs.
Thanks Jazz!!!!!!
"

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Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-04-18

"I bought a TEAC 40X CD burner;
the unit was shipped the morning after I ordered.
It arrived a week later in perfect condition and was well wrapped.

Customer service was quick to pick up the phone the two times I called with general questions about shipping.

I would order from them again.
"

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4/5

2002-04-06

"Ordered 128 mb Micron....recieved it in 3 days..works great. Although shipping was $10.05 total cost with shipping was $38.05 so not too bad a deal."

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5/5

2002-04-05

"Found this company through PriceWatch and used ResellerRatings to see whether it's a good dealer. Ordered LG CD-RW/DVD combo drive, they shipped it the next business day and it arrived just fine in 3 days after that (I chose UPS ground). Very smooth transaction, no complaints at all. Bundled software was the newest. Would buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use