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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.79/5

Verified
5/5

2022-10-09

Everything just as expected

"Everything I have gotten from JJHouse, so far is just as described. Everything I've gotten is of good quality. My items arrived undamaged and the shipping time was relatively fast for how far it traveled. "

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Verified
5/5

2022-10-09

Excellent company to work with

"Our experience with JJs has been nothing but excellent in every way. We purchased a bridal gown, veils, bridesmaids dresses, shoes, jewelry, ties & vests and Mother of the Bride dresses. Every item was quality, well made, and extremely fair priced. We highly recommend this company. "

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Verified
3/5

2022-10-05

Still waiting on refunds for returned items

"I ordered two dresses, which were beautiful but did not fit correctly. It has been over a month now and still no refund has showed up on my credit card. "

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Verified
5/5

2022-10-03

Wonderful relief!

"Shopping on JJ’s and working with them is a relief and a pleasure. We first tried shopping locally, trying on dresses which is ideal but was such a discouraging exercise give the gauche heavily beaded, overly-decorated gowns we found! Ugh. JJ’s was such a relief with their more simple classic, elegant styles in nearly endless variety and colors. They are responsive via chat and the first dress I ordered arrived in about 2 weeks. The dress looks lovely though it is not the most flattering style for my body type which is the only downside. Suggest their option of trying on at home before you buy which is a good idea if I’d had the time. Prices are fair and they’re great to work with. Give yourself enough time to try it in at home first. "

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Verified
5/5

2022-10-03

Happy Customer

"I ordered 2 dresses to see which I liked best. I was able to return one without any problem. Beautiful style, top quality fabric and sewing. I will order from this company in the future. "

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Verified
5/5

2022-09-24

Excellent company

"My daughter is getting married and I bought a gown. Decided I wasn’t sure about liking that one and bought another one. Decided I did in fact like the original gown and needed to return the second one. It was quick and easy and no problems at all. "

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Verified
5/5

2022-09-20

Great experience!

"Very helpful, smooth delivery and smooth return (I used the try on service only) GREAT QUALITY for the price!!"

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Verified
5/5

2022-08-01

Color Swatch accuracy

"We have been looking for a company to order bridesmaids dresses with. We received color swatches from J.J.'s and were impressed! I felt the fabric was good quality and the colors were true to what was described. We are getting bridesmaids dresses for our wedding from this site. "

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Verified
5/5

2022-09-09

Exactly what was advertised

"Very satisfied with another purchase. "

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Verified
5/5

2022-09-08

Excellent customer service

"I've had some issues with sizing of dresses but JJs House has worked to correct that, and their customer service has been excellent. "

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Verified
5/5

2022-09-08

Fabulous

"My dress was perfect in every way! Make sure your measurements are correct and the dress fits like a glove. Will purchase again, thank you JJ House"

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Verified
5/5

2022-09-05

Great

"Great customer service, she answered all my questions "

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Verified
5/5

2022-09-02

Pleased

"Everything arrived quidkly and well done."

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Verified
5/5

2022-08-25

Mother of the bride try on dresses

"Thank you for shipping the mother of the bride dresses for me to see which one I liked. I now know which one and am just trying to decide on color. Just wish I could order in a shorter length so I don’t have to have it hemmed when it arrives. "

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Verified
5/5

2022-08-24

Super fast

"loved the option of trying on the style before I order the dress
"