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Product & services pricing
4.62/5
Chance of future purchase:
4.48/5
Shipping & packaging:
4.71/5
Customer service:
4.55/5
Return/Replacement policy:
4.54/5

Verified
5/5

2024-02-15

M1 Mac Brook pro

"Easy fast and a good price for my device would do it again. "

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Verified
5/5

2024-02-14

Good experience

"I filled out the form on the website, and they gave me a better offer than other sites. They sent a mailing label, and the process was very quick. They paid the full price from the offer. "

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Verified
4/5

2024-02-13

Super simple!

"Really easy process! Quick to respond and quicker to get paid! Would recommend and use again -"

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Verified
5/5

2024-02-13

very good service now I trust your company

"it was good , except the original offer for my almost new iphone 14 pro 256 was $680 and I received $580"

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Verified
5/5

2024-02-13

Thank you!

"Paid cash as promised. Thank you!"


Verified
5/5

2024-02-10

Perfect Selling Experience

"I followed the condition guidelines to grade the two phones I needed to sell, received my offer, boxed up my phones, and shipped them out. Within days of ItsWorthMore receiving my phones, they had agreed with my condition evaluation, and less than 24 hours later I received my payment via Zelle. Much less effort than trying to sell my devices locally, and the value received was more than fair."

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Verified
5/5

2024-02-10

Great

"Always prompt delivery and payment when selling products"

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Verified
3/5

2024-02-09

A Matter of Trust

"I submitted 2nd generation airpods to ItsWorthMore based solely upon reviews and their purchase quote. Upon inspection, they reported my airpods were locked to my icloud account and included instructions for remote unlock. While I was certain I had unlocked and deleted the airpods from my icloud account prior to shipment, I accepted their inspection results and tried to follow the instructions they included. Those instructions were out of date. I went to apple support to determine how to do this remote unlock, only to find there were no devices attached to my iCloud account. Because I had sold my Macbook, my iPhone, and these Airpods and deleted/disassociated all three at the same time. My first thought: IWM was scamming me!

The original email said I had 30 days to respond to their findings. If they had not heard from me within 30 days, they would cancel the quote and recycle my device. However, with 2 days, I was receving emails stating they needed to hear from me within 24 hours. SCAM! SCAM! SCAM! my brain screamed. I did reply back and let them know that the device was indeed unlocked and not associated with my account, at which time they were set for reinspection and accepted. I deposited the check yesterday and hopefully there is no issue and this is a success story.

From my first experience dealing with this company, I'm not sure I would do it again. They get kudos for communication - I received emails when they received my item and the first inspection results within a couple of days after that, but the "if we don't hear from you in 30 days ...." followed by emails saying I had 24 or 48 hours to take action really turned me off.
"

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Verified
5/5

2024-02-09

Excellent service

"I sold a phone to ItsWorthMore and I couldn’t be happier. The process was simple and accurate. I will definitely use this company again to sell items. They paid the most out of the 8 internet sites and local places I visited. The money was deposited in my PayPal account within 24 of them receiving my phone. Excellent service, thank you!"

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Verified
5/5

2024-02-08

Deemed not flawless, but no pictures provided

"**update ** please see below, they were able to adjust so revising my review score. Totally understand if there were issues, but providing a picture of the issue would make it fully transparent. Thank you!
---
I thought my device was in flawless condition - I don't recall any scratches on the device, screen, etc. I was told it was in a lesser condition and offered less money, but no pictures were provided showing the issues. I took it since it took ~5 days to arrive and then another ~5 days to assess. Would be another 5+ days until I receive it back and have to sell again, so was kind of stuck.
"


Rep reply posted 2024-02-08
A rep from ItsWorthMore.com, itsworthmore, has responded:

“Thank you for sharing your valuable feedback. Anytime we adjust a trade-in we give the user an option to challenge our findings which prompts a senior technician and management to re-review the device and either provide photo evidence or correct the error. It looks like you may not have noticed this feature as it was not utilized. Upon seeing your review, we took a second look at the device and while we do see some very minor scratching on the bottom casing as well as very light finger wear on the keyboard, it is not enough to justify a downgrade. We've reversed the adjustment and gone ahead and paid out the balance.”


Verified
5/5

2024-02-08

Great 2nd Time

"Super fast service no issues top dollar paid"

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Verified
5/5

2024-02-07

Returned iPhone 12 Plus

"Everything went great. When I sent the phone off, I had a feeling, I would not hear anything. But no, I received an email shortly thereafter stating my phone was in the condition I said it was, and that I'd be receiving a $330.00 check. The check showed up about a week later. Great service!"

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Verified
5/5

2024-02-07

Easy and transparent

"Process was easy and they communicated the status at every step so it was easy to follow the progress"

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Verified
5/5

2024-02-07

Camera

"Very fair , good experience. "

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Verified
5/5

2024-02-07

Pretty good deal on machines that I'm done with.

"I had a machine that was locked with a password and once I unlocked it the machine brought even more than the original estimate. Happy to have those machines moved along to someone who can benefit and a little extra cash for the new one."

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