"Excellent service and excellent choice for any jewelry purchase! I made 2 purchases so far, and I bet it wasn’t the last time. Purchased a 14k gold cuban link chain first and now a nice pendant to wear on it, and they look really stunning! The staff are responsive, and helpful but never pushed me into a purchase. Prices are also quite affordable for the 14k gold and real natural diamonds in the pendant. I have already recommended them to friends."
"Been their customer for a few years. Friendly folks, just now did a wonderful job fixing my diamond ring which was one of my first purchases. I smashed it with a car door (ring saved my finger). Very professional work & fair prices! Definitely recommended for others who like to support smaller businesses.
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"I made several purchases so far, got a very nice watch, a ring and a bracelet. Love that they specialize in diamond jewelry and all jewelry, even the watch I got has very nice quality, real diamonds. Received quite a few compliments on the jewelry. The guys are very friendly and experienced. Great designs and definately quality workmanship."
"The team at ItsHot was fantastic, we shopped around and they were by far the best. I would recommend them to anyone looking for personal service, quality jewelry, and great value for money. We got diamond earrings and a nicely matching bracelet, and I am thrilled with the quality and design! They made me feel special and achieved an amazing outcome with our modest budget. Thank you!
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"The engagement rings here are beautiful and won’t break the bank! The employees were all more than willing to assist with my purchase of what for me was the perfect engagement ring that I just used to propose to my now fiance :)"
"The jewelry here is legit. I tested multiple earrings with a diamond tester prior to purchasing (sales people said they don’t mind). Everyone is very helpful and they have the best jewelry selection I have ever seen at very low prices for the quality they offer."
"Mark really went above and beyond my expectations from the very first phone call. During the initial phone call, he took the time to answer every question I had about the watch which really put me at ease. Since we are staying not that far from their NYC store I still decided to pick up the watch in person though, it looked amazing, better than pictures. Brought it to my old jeweler to test the watch and diamonds and he confirmed it was all good, said it was very good value as well for what I paid. My partner is beyond happy with his new diamond Rolex, and I will totally be back for mine shortly!"
"I bought gold diamond chandelier earrings for a price I did not believe was possible to find nowadays. This store has one of the best selections of diamond jewelry pieces and the quality is just amazing especially considering discounted prices.
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"I fully recommend this store, they have been so helpful and very patient while we were going through the jewelry trying to pick what we loved the most. Especially Oksana, the lady who helped us choose a pair of our beautiful diamond bracelets, was an angel. Also the quality of their diamonds is incredible and everything is explained with honesty, care, and respect. Oksana replied to all the questions we had even after we left, she has the patience of an angel, and a 1-st class attitude."
"I was able to get custom diamond necklaces for myself and my husband! We had a very special design and ItsHot team implemented them perfectly. Thank you so much for the wonderful necklaces!"
"This store offers a variety of diamond watches and I was really impressed by some brands that they carry. The pricing is more than fair. Customer service is top-notch as well!
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"Just picked up my sparkly new diamond bracelet, and I’m speechless! The piece is gorgeous, I don’t want to take it off. Everyone at the store was so friendly and knowledgeable, they have been an absolute pleasure to deal with throughout the entire process and I would highly recommend anyone looking for that perfect diamond to make an appointment with ItsHot. Absolutely worth it!"
"Impressive variety of choices here. Each jewelry piece is worth your attention, and at some point I caught myself thinking there is no way I could choose just one thing! I ended up (for now) getting perfect diamond earrings, which I now wear every day, and a beautiful diamond tennis bracelet."
"What a service! I was looking for an anniversary gift for my husband and decided to get a diamond watch as he loves jewelry and diamonds and has pretty much everything from rings to bracelets, so a watch will be a perfect addition to the collection. I had a tight deadline, however the team here was superb particularly. Their prices for real diamond watches are really amazing. The customer service reps made the process so easy and pain-free and helped me pick out a superb watch that will certainly win me some brownie points for the years to come! I cannot recommend ItsHot enough."
"The team here provided exceptional service for custom bracelet and their turnaround from initial design consultation to the finished product was very prompt. I found that their attention to detail and resources to provide the most competitive price along and amazing quality as well as clarity of the the whole custom design process was amazing. The diamond bracelet looks perfect. When I finally went to collect the finished product, I could not be happier! Thank you!"