"I shopped in various jewelry stores before but I am really impressed with products and the level of customer service they provide here. The staff goes above and beyond to help you with the purchase, answering questions and able to suggest a product based on me telling them what I was looking for (this time I was looking for a men’s diamond ring for a present but it had to be within budget and specific dimensions and shape). I loved the experience, the ring looked great, and I got it for an amazing price for real diamonds and 14k gold base. This is definitely a place for all my future jewelry needs. Much recommended.
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"I ordered a custom pendant for myself, the process was easy, I love that they showed me a 3D model first so I could make corrections and what I got in the end looks exactly how I wanted. These guys are the absolute best when it comes to custom jewelry. I highly recommend them to all my friends!"
"My experience with them has been nothing but great. I am into hip hop jewelry and got a large pendant with cuban chain for the most reasonable price I’ve seen on the market. Huge thanks to Mark who helped me along the way!
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"The store has an amazing amount of different designs.. I was looking for a nice ring and you could just see the craftsmanship needed to make rings of this caliber. A lot of unique designs that I have never seen before, but the attention to detail makes it a steal. You will definitely be able to find something within your price range here."
"We got here to look at a platinum wedding band and Mark was super helpful throughout the process. He showed us various styles and shapes and made sure we ended up getting exactly what we wanted. Thanks!
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"Such a great customer experience by Oksana at the ItsHot showroom. I didn't know where to start for a diamond tennis bracelet for my wife, but Oksana was able to guide me through everything I needed to know to make an informed decision. I would highly recommend the ItsHot team for not only the highest quality product and very good prices, but an amazing customer experience.
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"I was looking for a nice diamond bracelet and ItsHot had a great selection. The salesperson was very helpful and they didn’t mind customizing the bracelet I liked to fit my wrist.
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"Pretty jewelry and helpful staff. I had the best time buying diamond earrings for my daughter here. Can recommend them for sure and definitely will be buying all my jewelry only from ItsHot now!"
"The service here is outstanding. Oksana helped me to design a perfect emerald cut diamond engagement ring for my now fiancee (she absolutely loved the ring). I highly recommend visiting this store if you are still looking for any custom jewelry. They are the best!
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"I could not recommend ItsHot enough! Not only are their products extremely high quality and look great, but the staff is also fantastic. My partner and I purchased 2 diamond watches here, I also purchased a gold chain as I was looking for a nice one for a while and they had the best price, I can’t describe how happy we are! The gentleman who served us was extremely knowledgeable and spent a lot of time explaining about diamonds in the watches, as well as how to take proper care of them and jewelry in general. Fabulous, thank you! Can’t wait to come back again, already have seen some pieces I’d love to get soon!"
"Oksana at ItsHot has been a delight to deal with. Her knowledge and customer service have been excellent, going the extra mile and making a recent purchase felt very special. The diamond tennis bracelet and gold chain II got here are fantastic, and the price is unbeatable! Would highly recommend this store."
"Highly recommend this fabulous store! The staff was welcoming, extremely professional and knowledgeable, no pushiness or hard selling tactics were used, just genuine helpful honest expertise. My partner is one very happy birthday lady with an outstanding black diamond ring she has been dreaming about! Can’t thank you enough guys and will definitely be back for all our future jewelry purchases.!
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"I wanted a solid gold chain, but I am very picky about what I will and won't buy. Ten minutes at this shop and I found exactly what I needed at a fair price, loved how the 6mm 14k gold Cuban link chain looks on me!
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"Fantastic experience! Was after matching His and Hers watches, wanted to have something flashy but stylish, with real diamonds, and found an incredible luxurman iced out watch set. They had a nice selection of real diamond watches for men and women in general, and the prices are more than reasonable. Definitely will be returning for all my jewelry purchases!
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"Visited this place yesterday to buy a diamond star pendant and a gold chain I saw online, and the staff was friendly, amazing, and incredibly helpful. Nothing was too much even when I asked to customize a pendant a bit to make the bail larger in the pendant so I could wear it with second larger chain I have at home. It was done right away by their jeweler.. Exceptional customer service and really impressive choice."