"Just made a purchased on 11/09/11 @ 0909 EDT. Was very easy and everything was explained in black and white. I will write again once the item arrives. The product arrived on 11/12/11 @ 1201 EDT. The products arrived as mentioned and cartridges were full. My Canon MP 780 accepted the cartridges and printed without any smudges. Will probably deal with the company again. I hope this helps."
" I'm not really sure what the problem is with inkfarms customer service, maybe they are a bit short staffed. I ordered a high yield ink cartridge for my old HP and got smaller one, after contacting CS I received a reply right away asking me to give them model number. Took the cartridge out, sent back the info and that's the last heard from them. It's a shame, because I think they have a good product, maybe if they get their act together I might consider dealing with them again. Good Luck.
After three weeks. It seems Inkfarm totally blew me off, they never did anything to fix this issue, never got back to me, I really don't think they care, Very Dissatisfied. "
"I ordered 3 ink cartridges and one of the cartridges was not being recognized by my printer. I sent an email to Inkfarm and they sent me a replacement within a few days...Not many places will do that, so I will be back when I need more ink!"
"Ordered cartridges for a Lexmark printer. The black worked fine but the color cartridges don't work at all. They tell you if the cartridges don't work, put the old ones back in to fool the printer, then reinstall the Inkfarm cartridge. If that don't work, perform surgery on the cartridge and CAREFULLY scratch of the black carbon area. Piece of crap! DO NOT BUY from Inkfarm."
"I ordered some cartridges and then realized the Lexmark printer was a lemon and I returned the printer to the local store. I asked Inkfarm if they would receive back the 8 cartridges they had shipped and give me a credit and send me another type of cartridge for another printer I have. They were prompt, courteous and immediately communicated the total credit amount, the new order being prepared and when it shipped. Cannot ask for better long distance service."
"I find the negative comments, here, hard to believe unless Dr. Jeckle runs the place and that's doubtful. I've been their customer for three years. I owned an HP All in One and, now, a simpler, cheaper-to-refill Epson NX. The ink cartriges that I have received from them have been "top shelf!" Before I realized that it was my printer, not their cartriges, I dealt with customer service, whining about the cartriges not working. Them sent another order refill, no charge and no questions asked. When I realized that it was my HP rejecting re-manufactured ink cart.s, I emailed them, offering to pay for the last shipment of ink. They said, "Don't worry about it!" Now, if that isn't good customer service, I'll be a monkey's uncle! This outfit is THE BEST. Orders have been filled quickly and accurately and securely. So, there you have it. There is no better place to buy your ink, online! That's MO."
"I ordered in cartridges from Inkfarm at noon on 9/29/11. Their price was very competitive and the shipping price was reasonable. The items I ordered arrived on 10/1/11 -- clear on the opposite side of the country. My order was correctly filled, very promptly packed and shipped, and the merchandise is completely satisfactory. I can buy printer ink anywhere; from now on, I will make my ink purchases from Inkfarm.com!"
"The order arrived promptly. However, the minute I opened (removed the tape from the cartridge) the ink from 2 cartridges spilled out all over me and the desk. I attempted to communicate to inkfarm by sending them 3 emails about the problem. The first was to an email address provided with the order. I received an error message and could not send the message. The next 2 emails was sent via their website. I have not received a response in more than 2 weeks. Live and learn I guess. I will never order from them again."
"My order came quickly and was complete. One cartridge was broken. I received a replacement within a day and a half! Excellent customer svc. I will definitely shop again."
"I've used Inkfarm to purchase several refilled ink cartridges for my office. All of the cartridges performed flawlessly except for one, which was replaced within days by Inkfarm after I advised customer service. My experience with Inkfarm has been overall very positive (even the negative - the bad cartridge - turned into a positive) and I will definitely continue to give Inkfarm my business."
"Lindsy in customer service acted immediately on my concern. When technical advice didn’t help, she sent replacement cartridges with a prepaid return label. There’s much to be said for a peace of mind. When I run into a problem, the good people at Inkfarm are the kind I like to have on my side."
"The first time I ordered from Inkfarm (maybe 2 year or so ago?) I was very hesitant, as I couldn't find much for reviews on the company, and so kept my order very small. When it came promptly, and the cartridges worked well, I reordered with a bigger order. The last time I ordered I was very pleased to see the BBB logo on their site. My order didn't come as quickly as it had previously, and when I contacted them, they resent the order promptly, which again arrived within a few days. I believe this company to be reputable and reliable with high quality product, and will continue to recommend it to my friends."
"I am very happy with the service and the quality of products I have received from Inkfarm. I had an issue with some of the ink cartridges and when I contacted them they promptly replaced the cartridges without any problems and provided me with a prepaid label to return the defective cartridges. They were prompt and courteous and their products are very affordable. I will continue to give them my business."
"I would rate Inkfarm with a star 5+. I had a problem, not because of them and they totally understood and helped me every way they could...I will always reccomend Inkfarm to all my friends..."
"My experience with Inkfarm was terrible. The product has taken over 2 weeks to arrive from the date of order. I was told that the item was shipped on two seperate occasions by customer service. The tracking number once I did receive it showed it really didn't ship until a full ten days after ordered. As of today I am still waiting for delivery, 9-15-2011. Don't buy from Inkfarm unless you don't really need your ink."