"I needed help with ID badges and didn't know what I needed. I found IDSecurityOnline while searching and called their number to see if they could help. They told me to send in a card and they would read it and let me know what I needed. The card arrived and I got an email letting me know that they had read the card and they gave me all the details I needed along with a quote. I took the information they provided and shopped around and found that IDSecurityOnline had the best price as well as service.
I ordered some other items from their website while the card I sent was in transit and the buying experience was top notch.
It's awesome to know that customer support still exists out there today and these guys know their products and are willing to help. I'll be a customer for life!"
"good i wish i can get the product instantly"
"As the title has noted, I had not received the cartridges that I ordered from you 10 days ago. I called your customer service earlier today to find out the status of my order; he explained that one of the cartridges that you received, from your vendor, to ship to me was damaged and that you had to call your vendor to send another cartridge before they could ship the order. He relayed that I should receive my order by early next week.
You may have received a lower rating if I had not called, but your customer service rep. was quick to discover why my order hadn't arrived and gave a detailed answer as to the problem. I hope that I can raise that rating for you on a future order but for the time being, it will remain a 3-star rating."
"Julia Binnicker was amazing to work with. Heard my need and met all my expectations! "
"I called and spoke with a sales rep, Julia. She was very knowledgeable and helped direct me to the right printer for my organization. She even threw in a great discount. Purchasing from you was a no-brainer."
"I've been ordering all of our card printing ribbon from IDSecurityOnline and they always have great pricing and quick shipping."
"Very good at helping resolve problem. "
"I am a new customer and deal with a lot of printers and supplies, i have had a great experience from sales team to shipping services. they have a very good response time when needed. Thank you."
"great fast and good company "
"Semi easy to find you - all good"
"Low prices and great customer service by Julia."
"Site is easy to use and all your merchandise is easy to find and competitively priced."
"When I orders a product from them but then found it on another site for cheaper they had reimbursed me the difference and matched the other websites price"
"As expected and on time. We have used them for all of our card needs."
"Lots of products to choose from. "
"Megan is so helpful!! I am grateful!!!"