"Excellent customer service, great product, just wish delivery was quicker"
"had to make 2 calls to site & still took a very long time to process"
"Loved the shared screen option."
"First time as an official customer on your site. Easy to navigate. The Message on my order didn't allow me to leave much info. Quick service and checkout"
"Great to do business with. Rep was just amazingly helpfull and clear to set up my account and help me to place my order.
Thank you "
"Forest was great to work with. He was very patient with me and explained the entire process."
"everything good until i had to reenter my CC information several times after reviewing my order. Surprised on the lead time for Hilton mandated items 10 weeks seems overly long for things you would think are stock items. "
"You already know you're ripping people off with shipping. $29 to ship two small metal signs. Ridiculous. "
"The user interface is really bad someone needs to redo the entire shopping experience."
"MY ITEM COST $23 AND SHIPPING AND HANDLING COSTS $23!!"
“Hi! Thank you for your feedback. We strive to make our products as accessible to customers, but we can only control our own prices. Charges such as shipping, credit card transaction fee and sales tax are set by third parties and as a small business there is only so much we can do to lower those fees. I see that you are already enrolled in our SignStars Rewards program, which will allow you to receive a 5% discount on eligible items on all future orders that are placed when you are logged in to your web account. We appreciate every customer and every order, and will be glad to help you in the future with any of your interior signage needs.”
"Forest was totally the BEST to work with"
"EXCELLENT SELF NAVIGATION WITHIN SITE"
"Cassandra was great. Was able to answer all questions."
"Cassandra was awesome, over and above. She stayed on phone with me throughout the ordering process."
"Each time I have ordered received the best customer service"
A rep from HotelSigns, SignArtisan, has responded:
“Thank you very much for choosing our company and welcome! We appreciate your business, please let us know if there is anything else we can help you with. ”