ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-12-15

"Parts were just what I needed and in my hands in a few days! Keep up the great work! "


Verified
5/5

2012-12-14

"I got my hot tub filters for half the price than the place where I bought the hot tub.
They shipped them the same day I ordered them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-14

"The heater part that I order was $75 cheaper through Hot Tub Warehouse than the next closest provider. My order was received within 4 days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-14

"I have a very old Balboa hot tub that the plastic treads on the filter housing had broken off. This old filter housing had no name are model number number. I measured the best I could and found the one I needed on your web site. Your web site was very helpful for me and I will be using it again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-12-13

"I got the part then i found i got the wrong one so i ordered another one that said 2" but i got it and its like 2 3/4" so i give up i am not going to spend more time and money on a part i don't know if its going to be right. but shipping is good and the price."


Verified
5/5

2012-12-13

"There were no problems with Hot Tub Warehouse. I would refer them to everyone."


Verified
5/5

2012-12-12

"The site was very freindly to nagivate and the product was delievered a day earlier than expected."


Verified
5/5

2012-12-12

"Awesome! Great Price, Great Service and Quick Delivery. Need I say more???
"


Verified
5/5

2012-12-11

"Everything went fine shopping with the Hot Tub Warehouse. The proudcts were delivered on the day they said the would be, and came exactly as they were described. They have a huge selection of products, and good descriptions of them. I am happy with them and I will buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-11

"Very good, no problems at all. Packaged very well and delivered promptly. "


Verified
5/5

2012-12-11

"Good. Parts were what I needed and best price I found.


















































"


Verified
5/5

2012-12-11

"Bought a bunch of spa chemicals at great prices! Had one bottle break during shipment and it wasn't due to the packaging, it was how it was handled by the shipping company. Emailed hot tub warehouse to let them know and they said no problem on a replacement. I asked if they wanted photo's for proof and they said no (I sent them anyways). The emailed back to say the replacement was on back order and would I mind a different brand and I said OK. I got back two bottles and not just the one the broke. Great customer service and would highly recommend to anyone.

Regards
Paul in Massachusetts
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-05

"Prompt shipping. I haven't installed the item I ordered yet, but dealing with HTW has been good so far."


Verified
5/5

2012-12-05

"Very good, the pump arrived on time and fit perfectly. Item was packaged well. I would buy from this company again."


Verified
5/5

2012-12-03

"nice product,good service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges