"I had to laugh when I ordered my vanity from a company called HomeThangs.com but let me tell you the service I received from this company is nothing but stellar!!! Before I placed my order I called to ask a couple of questions and to ask if it was in stock (I needed the piece sooner than later.) They took the time to call the company and was told they did have 1 in stock. I ordered the vanity soon after we finished speaking. About an hour after I placed my order I got another call saying the warehouse had made a mistake and the vanity was not in stock but was on a ship heading to port. Arrival was estimated on Feb. 2. I was a little panicked because out of town company is arriving Feb 4 but I kept the order. Vanity arrived 1/25!!! When we unpacked the mirror although we had not noticed the damage to the box until after, the corners of the mirror we crushed. I emailed HomeThangs at 10 pm central time and had another email back from them within 15 minutes asking for pictures. Send them on the way and by mid-morning the next day I had an answer that we would be receiving a new mirror. Paul - do you ever sleep? The quality of the vanity, a 42" Bosconi AW130CMU1S Single Vanity was very good. The piece fits perfect into the bathroom we have. I must say the customer service is of the highest service I have seen in a long time. Questions and concerns are answered, honesty and making the customer happy is of top concern. Thank you for all you did for us!"
"When called customer service, they offered me an extra discount on my new bedroom set. I received my order yesterday, everything looks great! Will surely shop at Homethangs.com again."
"Finally I have my new bathroom vanity set installed, which I had ordered from Homethangs.com a few weeks ago. It looks absolutely gorgeous, everything arrived just in time for the Holidays, for all my guests to admire! :) I love the quality of the product, it was a James Martin bathroom vanity with a tall storage cabinet and a beautiful countertop. I also ordered a faucet and a mirror from them, which arrived separately, prior to the cabinet itself. My whole experience with Homethangs was very positive, love the customer service, they really helped me out in making up my mind, when I could not decide between the two, they also gave me an extra discount, so the whole set fits my budget. I will be remodelling my second bathroom after the Holidays, and Im working with Homethangs to pick my new tub and tiles for it, cant wait! "
"great price and i found exactly what i was looking "
"The flatware arrived about 2 weeks after my order...I checked in with Home Thangs to see when I could expect delivery and they said that the company shipping my order would let them know the tracking number soon. I never got the tracking number but the package arrived. It would have been very helpful to know the information in advance as the total of the order was $564.00 and I would have been home that day. Another thing. The company 'Ricci' by Goyard is an Italian company that designs and manufactures the flatware, however, the stamp or origin on most of the pieces is Indonesia. In checking with a local store here, the sales person informed me that Ricci contracts with several countries in Asia such as Indonesia, Viet Nam, and China."
"The tile is beautiful and much cheaper than other places I've ordered from!"
"I ordered two items. I subsequently received an email message for each telling me the items were out of stock. It would have been a more pleasant shopping experience if the website showed the items were unavailable. Otherwise, the website and checkout were easy to navigate."
"The website needs to have more than 1 picture of the item and a color chart online. I'm about to pray that the armoire I'm ordering doesn't look a hot mess because the bottom doesn't show in the picture. The price is right but make sure you have your glasses or a magnifying glass. "
"Knowledgeable, efficient service. A company that understands what good customer service means"
"Very well satisfied with the customer service from start to finish. I highly encourage and recommend this establishment to be on your list when purchasing home furnishings. It was our last stop of many and we are super happy with our purchases. I’ve shopped at many different home improvement stores but none like this. Will never shop somewhere else. The customer service was absolutely outstanding! They answered my questions and got what I needed in a timely manner. My dining room set is perfect. 10/10 experience "
"So easy… saw the credenza I wanted at the price I wanted!
So easy to just pay… get free shipping… can’t wait to get it!
Thank you for an easy transaction!"
"Best price...free shipping!"
"I purchased a sofa and 2 chairs at HomeThangs, and just received my furniture today. I am very happy with how everything worked out, the quality is great and the customer service rep was very helpful and patient with all my questions on shipping, product details, etc. Everything arrived on time, despite all the COVID hassle and shipping delays it may cause. Great service, will definitely shop here again!"
"Manager spent time trying to find me the best deal on my product. I appreciated this because I was giving up on this item."
"Great product at a great price."
"Ordered a table from this company on 8/9/21. Received a call from the delivery company to schedule delivery and they would only give me a window of time from 8-6:30 pm to receive the item. I told them it was an empty building so I’d need a shorter window of time so I could be available to sign for delivery. They told me they would have the driver contact me an hour before delivery. No one ever contacted me then I get a call from the driver saying they were there. I told them I would head there but would be about 20-30 mins before arrival. Also called in to their dispatch team to confirm this. Got there and no delivery driver. Got an email at 3pm with a tracking link saying the delivery was attempted at 7:24 pm which hadn’t even occurred yet in the day and there would be a $94 charge for attempted delivery. Wanted me to reschedule the delivery and I told them if they can’t give me a shorter window, the same issue would happen again. Would not cancel my order or work with me to receive the item. Still haven’t received the item or a refund! "