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5.00/5
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Verified
5/5

2018-03-01

Homesquare had a great price

"Homesquare shipped quickly and had a great price on the chair we purchased. The chair was just okay, but Homesquare did their part well."


Verified
5/5

2018-03-01

Great experience

"Great product, great price and very good delivery time. We are very happy."

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Verified
2/5

2018-03-01

Damaged from the factory.

"Both arms to the love seat I ordered arrived damaged, there was no damage to the box they came in so it happened at the factory. Both arms were separated from the the lower bases and a significant 1 inch chip in the front leg."


Rep reply posted 2018-04-02
A rep from HomeSquare, CymaxTK, has responded:

“Hello Ron,

Once again we apologize for any inconveniences this had caused. We are really glad that you are happy with the outcome.

Kind Regards,

Homesquare Customer Support.”


Verified
5/5

2018-03-01

Dining chairs

"I loved the chairs they are so comfortable and they look so beautiful in my home"

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Verified
5/5

2018-03-01

TV Stand

"The product was shipped with a missing part. HomeSquare contacted the manufacturer and the replacement part was promptly delivered."

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Verified
5/5

2018-03-01

quality furnature at great prices, fast delivery service, excellent customer communication,

"great experience,would gladly purchase from home square again,would recommended for a friend, thank you"

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Verified
4/5

2018-03-01

Love the bed I purchased.

"Easy to use website, sadly I found the same one for about $50 cheaper due to ad data mining from Facebook. Home square is great but the competition (hayneedle) is tempting next time."

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Verified
4/5

2018-02-15

Updated Review for Homesquare order issue

"After posting our original review, Travis at Cymax got a hold of us. He apologized for the mess up with the manufacturer and some of the previous customer service agents we had dealt with. After some discussion, they made it all right with a refund. We appreciate their quick response and resolving this issue to our satisfaction. I'm impressed with how much they wanted to make it right. It made me feel like they do care about their customers and will do so in the future too. I will definitely try ordering from Homesquare again."


Verified
4/5

2018-02-12

Happy with ottoman

"The ottoman seems to be good quality. I like that the cover is hinged and stays open when you are looking for something. I also appreciate that the color matched the online picture and description."


Verified
3/5

2018-01-31

My fireplace was delivered damaged

"Ordering was fine, but merchandise was damaged "


Verified
5/5

2018-01-31

First time user and had a fabulous experience!

"Great company to order from and product was exactly what was in the picture."


Verified
5/5

2018-01-30

Great Product - Great Price - Great Look

"++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ yes, that many pluses"


Verified
5/5

2018-01-30

Amazing

"Great item! Fast shipping. Very time consuming to put together (4.5 hours). "


Verified
1/5

2018-01-26

Shipped wrong & Damanged items still no replacements

"as of January 26th it is a month since initial order was placed. I ordered the NE Kids Walnut Street twin Sleighbed with Trundle in Chesnut and the nightstand to match. The bed arrived with the headboard damaged and the wrong rails. The rails were white not the chestnut color of the bed. I sent an email to ****@****, because their online portal didn't work and their customer service # no longer handles Costumer service over the phone all has to be directed via email. It took about two days to get a response. CS said they sent it over to the replacement team and that I would be alerted via email of shipping and also could check my account on the homesquare web page. I have been waiting almost two weeks to hear something, I checked online the rails say they are due to ship, but under details they say the part is discontinued. I still have no update on the headboard. I will never do business with HomeSquare again. I did receive the nightstand and it was in good working order."

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Verified
5/5

2018-01-19

excellent company

"excellent service easy delivery very nice piece"