"I had to wait a few weeks for my desk to be delivered even though it was in stock. The updates leave a lot to be desired, I really had no idea when to expect delivery. The delay appeared to be at the warehouse. Once it was shipped it arrived quickly and was packaged very well. Assembly was simple and quick. The desk does not look like flat package furniture - no hardware showing. Once assembled it is very sturdy. The wood is beautiful. My only complaint is that there is a good size “ding” on the front leg. Which is disappointing. I don’t want to return it because it took so long to get it. "

"Easy ordering and wonderful low profile lamp with bonuses I love- a charger and dimming. "

"Nothing unusual just shopping on line. "

"I ordered a large pricey light fixture. Then felt I should have gotten in smaller size. Then discovered buried in the policies was no exchange or returns or any helpon light fixtures. So harsh. Will not continue to support site even though have nice things. "

"Just purchased two beautiful coffee tables via Hive and found the website, pre-sales questions and shipping to be 5-stars! Thank you"

"I have ordered from Hive in the past and it is always sterling; however, this time, it was even better. I needed a product(s) to be expedited; however, expedited shipping is not an option on the purchase website. I sent a note to customer service and told them I would pay for expedited/FedEx/Overnight-type shipping if they could offer it, and I told them when I needed my product(s) by (the date). However; note - my email to customer service was me whining, ;-)......but clearly not expecting anything, just stating that I wished they would offer expedited shipping, etc.
They did everything in their power, (not sure what they did), but I did receive my products prior to the date I needed them - and - I recevied them prior to the date that they had originally given me as the "original delivery date" (which was after the date that I needed them).
Bottomline - awesome job from Hive! So appreciate all of their customer service emails to keep me posted and successful efforts! Pamela Chips"

"I purchased two Bensen Sleeper Sofas from Hive Modern on October 7, 2022 and both were delivered damaged in early 2023. The Sleeper Sofas were shipped with their leg supports attached and both supports were bent in delivery, making fully attaching the legs impossible. Also, the legs themselves were rusted with large gaps in the welds and a chrome finish that was hazy and marred — Inexplicably poor craftsmanship and quality control by Bensen. How did they leave the factory in that condition?

I contacted Gabe Fernandez from Hive Modern Customer Service and Niels Bendtsen, the President of Bensen, but neither are working to resolve the issues and both are just pointing fingers. It is now June 20, 2023 and there's no resolution in sight. I currently have both Sleeper Sofas unusable, sitting in pieces on my Living Room floor."

"My first purchase from hive. communication was excellent. However, shipping delay. Still haven't received my purchae."

"Great customer service and quality products. Super fast shipping too. "

"The rug is beautiful. Delivery perfect."

"Excellent service and quick shipping! Will buy from Hive again! "

"Hive Modern always delivers great service and corrects problems from the manufacturer. I had the wrong table legs which was not the mistake of Hive. They made sure everything was perfect."

"Haven't received the item yet but phone assistance with placing the order was excellent. Thanks!"

"I love my new table lamp. Hivemodern always sells beautiful things and I love shopping with them."

"Good customer service if you confirm when the item will ship before your order. Nice discounts and they carry or can order a wide range of modern furniture."