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Verified
5/5

2003-09-18

"Great service speedy delivery, excellent payment options, what more can I say? Buy from these guys! They won't letcha down!"

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5/5

2003-09-16

"Very good service.
I bought a bios savior because my bios was dead.
I've asked if it possible to have the bios savior to be 'prepared' with a bios for my motherboard and the guy did it for me (without any supplement).
Awesome service.
"

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Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Delivering products on-time
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5/5

2003-09-13

"Very well satisfied with company and product. Will be back if there is a need. Best Computer Case I have out of the 6 that I have. Defintly deserves 10. Like Arnold said "I'll be back""

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Being updated on the exact date the delivery was sent

5/5

2003-09-05

"I first came across HighSpeedPC about two years or so ago back when round cables were really just starting to be the 'thing' to have inside your 'puter. I was impressed then with the array of products specifically tailored to the hardcore computer geek. I order my first round cables from them and received excellent quality cables that I still have in use today. Fast forward to now and I went looking for heatsinks for my 9700 NP. I recently flashed the cards BIOS so that I can run it like a 9700 Pro and overclock it for better performance. I found them at HighSpeedPC and order their "RAMsinksBGA" along with some Arctic Alumina Adhesive. The next day (Labor Day) I notice that the same part was in their "Bargain Bin" for $4.00 less so I email them at their support email requesting info and possible switch. To my surprise within an hour (remember this is Labor Day!) I find a reply from Scott at HighSpeedPC explaining that the bargain bin sinks were, in fact, the same heatsinks but in damaged packaging. He went on to write that they would be more than happy to switch out the ordered sinks for the bargain bin sinks and credit my credit card. I received the sinks today (3 days travel time from Ohio to here in Tampa, FL) and everything came in great shape. These folks will remain on my short-list of resellers and deserve the 10.0 rating from ResellerRatings.com"

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5/5

2003-08-21

"Man I must say it is refreshing to find a merchant that doesn't have want to pull your hair out with every aspect of the purchase. Kudos to High Speed PC you have a buyer for life."

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Is easy to do business with
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-08-15

"Overall I'd give them an A+. Although they goofed when shipping my purchase, they quickly admitted their mustake and refunded me my shipping cost. I have delt with many other online vendors and have heard many BS excuses, such the placing blame on the shipping company, being out of stock, or their website not being up to date. Despite their goof, I would definitly buy from them again, based on their prices, honesty, and great communication (excellent customer service)."

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5/5

2003-08-04

"this is my fourth order from highspeed pc i believe and as usual scott never fails to deliver. he's really friendly and answers any questions in minutes. FAST delivery. this time i ordered a innovatek custom water cooling kit but i forgot the fan for the radiator so i emailed him asking to combine the orders. he not only did so but also gave me free shipping!!! try that with the other guys. "

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-07-05

"Ordered the XP Unlocking Kit...... heard it was great. Shipped on July 3rd via USPS and came on the 5th, right after the holiday!! Excellent shipping, not to mention the great XP kit, unlocked and overclocked with ease!

Thanks guys!!
"

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5/5

2003-07-02

"Great Service. They responded to my emails literally within minutes of me sending them an email. They were very courteous as well. Great selection of products as well.

I will definitely continue shopping at HighSpeedPC.com!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-13

"3 times ordering from this company and all i can say is there service is one of the best. I did have one small problem with my second order about the way they ship my order. But Scott not only corrected the problem but reimbursed me for the shipping that i paid. Now that's great customer service. HighspeedPC certainly gained my trust. Highly recommended. Will shop more in the near future.. "

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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-01

"
Very fast shipment, great communication, excellent products. I'd buy from them again, no problems, no second thoughts.

I ordered the Athlon XP Unlocking kit on Monday, and it arrived on Thursday. The amazing thing about the whole transaction is how quickly it came (USPS Priority Mail) despite HighSpeed PC losing money (about $0.75) on the shipping.

Just goes to show you how much they care about customer service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-30

"The order came very quickly, even one day earlier than expected. The 3 day UPS shipping was free too which was a definite plus. Everything was carefully packaged and well handled. I'll definitely be ordering from HighSpeed PC again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-30

"Very nice seller. Received confirmation emails upon placing the order and upon it shipping out. Ordered on a Saturday, and recieved it on a Thursday, would have received it sooner but Monday was a holiday. All items it perfect condition. Will do business with this seller in the future!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-20

"I have now ordered twice from you folks and I simply have to let you know that I have NEVER been as pleased with service as I am from you!

You guys are so fast, friendly, and proficient I can hardly believe it! Your prices are great! Your shipping exact and extremely fast! And your Customer Service is so friendly.

You guys contacted "me" to let me know I was getting a $9.00 refund on shipping! Heck ... I would never have known had you not reached out yourselves to tell me. The icing on the cake was that you actually did refund me the money the very next day!

You are the best I have dealt with on the web as of yet, and I order a lot of stuff on-line.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-13

"This is my first purchase at "HighspeedPC.com", and I am very pleased. First of all the "XP Multiplier Unlocking Kit" I found is an overclocking item that isn't found in every online store, and this particular 'kit' is the best quality of all that I looked at, and for the same price as the lesser products. Also, there is plenty of instructions and online help with using the kit. Besides the price being attractive, the shipping cost was actually $5 less than other places. I hate buying a $10 item and then having to pay an $8 shipping cost for just putting the item in an express envelope and dropping it in the mailbox! "HighSpeed PC.com" did not do that which was another big reason I am so happy with them. They charged me what I believe is about the cost of the 'shipping envelope' plus postage, and nothing more. Also, I placed my order on May 9th (Friday), and received it today May 12th (Monday)! Not bad at all. All in all, I give them the highest ranking available."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Overall web site
Web site being easy to use
Web site reliability
Speed of web site