"Bought a SMSL SU-9 DAC and am very happy with it, great quality device. Had a small issue, caused by overlooking something in the manual. Sent them an email and got a fast response with a solution.
Shipping was also great, fast for the holiday season and no additional taxes/custom fees as promised on their website :)
Recommended shop!"
"Fast shipping to the UK and well packed, will be buying again from them."
"I bough a FiiO FW1 earbuds and when I received it, they clearly had a problem: impossible to pair them. I wrote then to have help and, from my experience, the answers given where not only clever but also really usefull.
My ticket as been followed by the same person, with a real dedication and professionalism and this is just rare.
So HiFigo not only propose good prices for their items but also, in case of need will propose a very professional accompagnement until the resolution of your case. Great site."
"Great fast shop, higly recommended ! Nice support, great prices.. 100% from me. Tomas PRG Czechia "
"helped me with every single issue I had"
"I'd like to thank HiFi customer support team for their work. The item arrived in time ad they let me preorder one important accessory in order to get the item before that become available on website. Hidizs S9 rocks."
"I placed an order on Hifigo.com but then unfortunately I changed my mind and I canceled the order.
Hifigo support gave me total refund.
They are very professional, kind and caring.
I'll buy definitely from Hifigo again."
"Helpful customer service
Fast delivered to Egypt
Orginal HiBy r3 pro saber
Orginal package with all come with package"
"Just bought a projector Xiaomi Mijia ALPD 3.0.
The delivery was ultra fast and the package arrived in perfect condition
I will buy again from Hifigo and recommand it to my friends"
"Xing and the rest of the staff on top of things as always. I had a question regarding my order and it was dealt with extremely quickly and correctly. My products came quickly and was exactly as described. Again as professional as always!!! Erik"
"My new favorite HiFi-Go-to store!
We don't have much options available to us in South Africa when it comes to buying internationally... there are a few but the import and shipping duties is sometimes ridiculous when it comes to SA.
HiFiGo offers priority shipping to South Africa all duties and taxes paid! Awesomeness! "
"I highly recommend this shop for buyers from Europe.
In Poland where I live, all packages from China or USA go via Customs and they add around 30% of additional costs.
With "Option 2. Priority shipping with all tax & duty paid" I don't need to worry about additional costs.
I've ordered Topping D90 MQA version and I'm very happy about it ;-)
Thank you,
Przemek
P.S. Customer service is very good, they reply to emails fast and are very helpful."
"Customer service is second to none. I have purchased from them multiple time; excellent service and a smooth process every. "
"Bought a Topping E30 & Topping L30 from the store, all was perfect in the end, and I would honestly recommend.
Had no status or shipping update for nearly 2 weeks after the purchase before I contacted them. They were very quick to reply and stated the reason for the delay and the shipment followed soon after.
However they didn't tell me it was only a partial shipment due to stock issues & one of the units would be sent at a later date. A quick email with them cleared this up and everything arrived perfectly within a few days of eachother.
Only thing I would ask for is for better order updates or communication rather than the customer not knowing!
"
"Items arrived on time and quickly, and customer service is Exellent."