"My experience with Hertz Furniture was wonderful. The items were delivered when specified and in excellent condition."

"I ordered 6 padded folding chairs a couple years back as we needed several and they were on a clearance sale, and I was impressed that they could hold 600 pounds. I have had so many comments on how comfortable they are and their quality, that I ordered them for my married childern who needed folding chairs and didn't like what they were finding in the stores. They were so pleased! I won't buy folding chairs anywhere else!"

"Very good!! Service was fantastic. We received our order only 3 days after palcing it. Excellent quality and wonderful customer service!"

"Very good, please with the product."

"It's good one, but a little more expensive than it should be."

"I received the learning carpet in good condition. There was an issue where the online order was somehow not transmitted/communicated to the distribution center for shipping. I checked the order status online daily. After a week with no change in the shipping status, I chatted with a representative online and was prompted to call, which is how the issue was discovered. The online and telephone representatives were both very professional and helpful, and moved my order along promptly from there. But I am very glad I ordered this gift well in advance of when I needed the product as it seemed like an odd delay, and this would make me hesitant to order from Hertz in the future. "

"it have any problems . thank you "

"I have ordered from Hertz Furniture several times over the years. They are always one of the first places I check when searching for and comparing different products. The reason for this? Their prices are very competative, their website is easy to use, they carry a wide range of items to choose from, and the delivered items arrive quickly and in good shape. Hertz Furniture was a great find!"

"Straightforward, on time, well packaged. Thank you"

"Excellent customer service. Expedient delivery. Quality product."

"Hertz did a fantastic job with my order...they were patient with a mistake on my part and offered assistance. Order came quickly, too. Thanks so much"

"Maralyn (Customer Service Manager)-

I'm appalled at the way your company does business. I placed an order for over $5000, with the understanding that it was to be delivered on or before October 12th - as it stated in the original PO Order. I made sure that date was included as that was a make or brake deal for me when placing the order. When I called on the 12th to see where my order was, I was told that it had not shipped and was not going to be shipped because the company was going on vacation for 10 days and closing at 3pm. This was NEVER told to me when I placed the order and I assume with such a long company vacation, this was known in September when the order was placed. I asked to speak with Accounts Receivable to CANCEL my order however, I was told everyone left for vacation and I would have to wait until they get back for a FULL credit. I asked for a note to be placed in the computer that I called and wanted to cancel my order. My store opening was scheduled for that weekend- 6 children's birthday parties with NO furniture. I had no choice but to rent furniture as to not disappoint my customers and not ruin my reputation; not to mention disappoint several children when they arrived and found out that we would not be able to have their Birthday Parties.

I find it inconceivable that you end your last email with "I am very sorry that our orders were delayed and that you were inconvenienced"- that is correct "your" orders were delayed, no fault of my own, and that I was "inconvenienced", however you are asking me to pay the shipping for items that are now useless to me as I don't have tables and chairs that match (4 lockers that randomly showed up over a week late & labeled on the shipping receipt as desks). I had since placed an order with a reputable furniture company that not only understood my circumstance but rushed shipped it at no additional cost so that I would have the furniture the following weekend.

I expect a FULL credit including the shipping cost for the order that was placed, with the exception of the chalk board, which was delivered on time and the inch worm, also delivered on time. I'm not paying for your mistakes and would NEVER expect my customers to pay for mine. I expect this to be taken care of immediately. "

"The price and the speedyness where perfect. We will definately be purchasing again!!!"

"Ordering was easy. Product received in good shape in a timely manner."

"The selection and value at Hertz Furniture is excellent! The customer service is OK, don't ask for a quote though, you probably won't get it."