"The young man I interacted with was very helpful and remembered talking with me on the phone. Great experience. "
"There is no way to track my purchases. There is no return policy, if there is I didn't see one. When I tried to log in, it just kept loading, never logged me in.
Need to have proper descriptions for products.
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"I've used Hendrick Toyota exclusively for my classic Toyota restorations. From FJ-40's, Supras, and MR2's I've always been able to find the parts I needed. Thanks to the staff for their great service and communication!"
"Very happy with the web site. Easy to use. I reached out with email on a delivery date and received a quick response. Shipped the next day. Shipping was included! I would definitely use them again! "
"El envío fue realmente rápido, gracias "
"I wish I could rate it higher but I've had nothing but terrible experience with an older gentleman at the parts desk.
Made condescending comments about a simple question and multiple sarcastic comments because I said "can I pickup" Instead of "may I pickup" . Childish for no reason."
"And if you’re not good at maneuvering around websites, call them! Hendrick Toyota Apex in North Carolina has made it so easy to deal with, I don’t even bother with the Toyota dealerships in my own country of Texas!"
"Great experience with questions over a quick phone call. In and out parts pickup"
"Mark and Mike provided excellent service"
"Great price and fast shipment!"
"The online parts prices were so much lower than purchasing directly over-the-counter. The parts were ready that day for pick up you cannot ask for better service.
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"Even printed instructions for me. "
"The best place to buy OEM parts online. Love this place. Quick, reasonable, couldnt be better. "
"It was awesome! Teauna was great. Very transparent as was I. Best car buying experience in my lifetime of buying a few cars. I expect the final bits of paperwork and pick up will be flawless as well. "
"The gentleman helping me was great. He made sure the part I wanted fit my son in law’s car. Arrival of part was fast and I stumbled onto a cyber sale which was great!"