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Product & services pricing
2.50/5
Chance of future purchase:
3.75/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-07-13

"Your company is excellent to deal with.
The orders come promptly and accurate.
I will defenetely keep buying from you.
Ole sommersted
"

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Verified
5/5

2012-06-28

"I was very pleased how fast my helicopter was shipped to me! I would definitely recommend ordering from helipal.com. Also they have very good communication and also provide excellent tracking of my package through DHL Express."

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Verified
5/5

2012-06-25

"HeliPal not only offers outstanding merchandise at competitive prices, the speed at wich your order is filled and shipped is stellar!! I would NOT hesitate to purchase from this merchant again and neither should you. Give HeliPal a try, you'll be glad you did."

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Verified
5/5

2012-06-25

"HeliPal has the best Walkera helicopters and parts and responds quickly to any question or concern. They also have the best prices and quick delivery."

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Verified
5/5

2012-06-17

"HeliPal is an excellent on line merchant! I found them to be very helpful, knowledgeable and supportive of the products that they advertise and sell. They even gave me technical support on an item that I purchased from another merchant. Shipping is fast and easy to track with delivery arriving as indicated. I would definitely use them for all my heli needs. Awesome job and thanks HeliPal!"

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Verified
5/5

2012-06-11

"Great customer service!!!
I would not hesitate to do business with them again, as I have done so several times. One time I had a problem with a product they shipped me (not their fault) and they were right on top of it and had it resolved in a reasonable amount of time.
I look forward to making my next purchase with HeliPal!
Best Regards,
Jonathan Galbraith
http://fullspecweb.com
"

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Verified
5/5

2012-06-07

"Everything was on time and as described,no complaints."

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Verified
5/5

2012-06-07

"I have been purchasing from HeliPal for the past 6 months, including helicopters, parts and tools. My experience is they are very knowledgable, experienced and reliable. Orders are processed and shipped very quickly, resulting in fast delivery times, especially for a merchant half way around the world from where I live. Their products are described accurately so you know exactly what you are buying and their customer service is helpful and responds quickly to any email questions you send them. Also, they offer a wide variety of RC aircraft for all pilots from beginner to expert, and their selection of accessories and parts is tremendous. I have also found their prices to be very reasonable and most always lower than other RC suppliers! HeliPal is my first and last stop for my RC needs. "

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Verified
5/5

2012-06-06

"I have placed several orders from Helipal and all have arrived complete in an acceptable timeframe. I like the fact that everything you see on the website is in stock. Items not in stock are not shown on the website. Customer support is good. They respond to questions in a timely manner. I won’t hesitate to order from Helipal again when I need or want something."

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Verified
5/5

2012-06-05

"Hola!! estoy bastante satisfecho con las atenciones brindadas por el equipo de trabajo de helipal.. siempre responden a mis preguntas, requerimientos e inquietudes. los precios esta muy asequibles, y siempre lo envio llegan a tiempo."

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Verified
5/5

2012-06-05

"HeliPal.com is OUTSTANDING!!!

HeliPal.com is EXCELLENT!!!

Excellent products, excellent quality control, and excellent managerial policy, and excellent shipping management are only superseded by personnel that are above and beyond the excellence of these. The astuteness, communication skill, and super conscientious service provided by Mr Jacky Lee make him the golden treasure of HeliPal.com. I am his devoted, repeat customer, due to his helpfulness, thoroughness, and clear communication during my continuing purchase processes. He has earned my loyalty.

The Storm 450 Carbon Fiber Value Edition ccpm rc helicopter that I bought from HeliPal.com was my second ccpm heli. It is also the second rc anything, which I have ever owned or operated. I started rc sports at the top level of difficulty.
With careful advise Mr Jacky Lee helped me decide what rc helicopter would serve my interest and desire best. His advise was perfect! He CAN be trusted!!!!

My Storm 450 is elegant, sophisticated, and precise. My ownership and flying experience has been, and continues to be completely enjoyable!

THANK YOU AGAIN, HELIPAL!
"

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Verified
1/5

2012-06-03

"Walkera HM CB180Q2 Helicopter

Completely HORRIBLE!!!!!

First, the product was defective and would only spin in circles. I contacted Helipal over email. They do not have a way to contact someone over telephone. I told them the helicopter was defective and asked what to do. They told me to trim using the remote. I told them that would not work. They told me to try and fly it again and trim it anyway. While attempting to fly it as they instructed the heli continued to spin and dropped about 12 inched onto grass breaking three different parts. I explained what happend. They instructed me to send it back and they would repair it and send it back. They sent it back. Unfortunately they did not return the charger. I asked if they could send it back and if I was ever going to be reimbursed for having to send the heli in for repairs since it was shipped to me already faulty. They finally sent the charger but refused to reimburse me for shipping the faulty product. The did nothing to make it right. The helicopter is very cheaply made and Im sure it will break. The plastic is very thin. The video makes this look like a very sturdy helicopter. It is not worth the cost of shipping. I paid $199.00 plus over $100.00 in both shipping charges. The company will not stand by their product and will not refund shipping or will not let you return the product if it is a faulty non working unit. I will not shop with this company again and I will make sure to tell everyone I know not about my horrible experience.
"

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Verified
5/5

2012-05-30

"I have made several orders from helipal and have always recieved them very quickly. Usually only 3-4 days which is fantastic considering I live in Georgia USA. I will continue my patronage with them. Thank you again and until my next order!
Brian Buxton
"

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Verified
5/5

2012-05-26

"Ordered a helicopter and parts on Sunday and received everything on Friday (used express delivery option). Selection is good, prices are reasonable. The site provides extra value by giving illustrations that are not available anywhere else.

Overall very happy with experience.
"

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Verified
5/5

2012-05-26

"HeliPal is my go-to shop for up to date and new mods for Align T-rex parts. Excellent customer service, fast shipping, all in one place."

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