"The item I ordered was out of stock, but there was no notation to that effect on the web site. They immediately charged my credit card, and only after a follow-up inquiry several weeks later as to why the product had not shipped did they admit it was out of stock. Furthermore, they had no idea when it might be back in stock."
"I ordered some medical supplies 11:30 am. I received them the next day at 4:00 pm with standard shipping. Outstanding customer service. Thank you. "
"Prices are reasonable.Delivery is cheap and fast"
"The product that I ordered will work wonderful but I needed 10 at 1 time this is unacceptable no further information or check up with customers"
“You ordered an item marked Out of Stock. The rest of your order is scheduled to ship in a few weeks. Please contact Customer Service for further assistance.”
"My husband is in a hospital bed with caregivers and nurses popping in and out. I need your products to keep on hand when I take care of him myself. I am happy to purchase them from you. Quality products!"
"Everything was great. Very professional and informative. "
"Order was easy and got here very fast"
"The wrong items were delivered. Not good."
“Why haven't you contacted Customer Service? Your order was delivered almost a week ago. They would have had this resolved by now.”
"I ordered on a holiday weekend, and the following Monday it was shipped and at my house on Tuesday! Thank you. I was sad when I went to reorder, this item was out of stock."
"I got my order quickly and the quality was great!I highly recommend this seller!"
"Dan Brown was excellent in resolving a problem with the product that was shipped. The initial product shipped was beyond the products expiration date and Dan quickly initiated a replacement shipment. The replacement shipment of product was received and is excellent."
"You seem to have changed your reorder on bed pads. In turn I order the wrong one. 4 cases. So I tried again. I ordered different ones. But within a few hours I panicked and tried to find a phone number but no so I text. My problem. To be text back that they can help. It didn't ship till the next day. When they came I was right I did order them to thin. So I text again asking them to please call me to help me return them I now have 7 full cases of wrong pads. No call of course. A another email telling me to send them back ups or FedEx. When I tried it would cost me approximately $32. A case. Gee almost what I paid.
I'm a 63 year old paralyzed woman trying to survive this was not helpful at all."
“We haven't changed anything. You mistakenly ordered the wrong item. You attempted to cancel your order after it had shipped. It didn't ship the next day, you were emailed tracking the next day. We provided you with return instructions. Please pay attention when ordering to prevent this from happening.”
"Everything went smoothly. "
"Product was not as good as I expected"
“We're sorry you did not like the product. You are welcome to return the product to us if you are not satisfied. Please contact Customer Service.”
"A quick and problem free experience every time."
A rep from HealthyKin.com, HealthyKin.com, has responded:
“You must have missed the big red text on the product page that read 'Out of Stock'. ”