"This is my first order with Health Warehouse I had several questions and was helped by phone calling and online service. I'm excited to get my order. Health Warehouse saved me over half on my medicines. What a great thing!!!"
"After the paperwork everything was great"
"From start to finish the customer service was outstanding."
"Alway easy and on time . Price amazing!"
"I got my Midodrine Thank You Very Much"
"We have had a wonderful experience dealing with Health Warehouse and appreciate having them as our pharmacy."
"I was told my order was shipped. I received a tracking number. The last update was April 23 where it was in Canton OH. That's as far as it got. For your convenience, the tracking number is: 92612903029137543401372577 and here is what USPS says as of today, April 27th.
Moving Through Network
Processing at USPS Facility
CANTON, OH 44711
April 23, 2024, 7:36 am
Processing at USPS Facility
CANTON, OH 44711
April 23, 2024, 4:25 am
Arrived at Post Office
CANTON, OH 44711
April 23, 2024, 3:19 am
Departed Shipping Partner Facility, USPS Awaiting Item
ROSSFORD, OH 43460
April 20, 2024, 12:00 pm
Shipping Partner: UPS MAIL INNOVATIONS
Picked Up By Shipping Partner, USPS Awaiting Item
FLORENCE, KY 41042
April 19, 2024, 11:17 pm
Shipping Partner: UPS MAIL INNOVATIONS
Arrived Shipping Partner Facility, USPS Awaiting Item
GROVE CITY, OH 43123
April 19, 2024, 12:00 am
Shipping Partner: UPS MAIL INNOVATIONS"
"It was a good partnership. I only needed one medication but I would use them again."
"Received my order ahead of expected date."
"My order is always taken care of in a timely manner. If I need to talk to an employee they are always friendly and helpful. "
"The pharmacist was knowledgeable and friendly"
"Unacceptable comp system.says 3 refills on bottle but online says new pres. Call Dr. This has been going on for months"
"I have been waiting now for about 10 days for my medication which was originally in my home state and in my city!! But then got shipped across the country. I’ve been experiencing some of the worst withdrawals of my life because they haven’t delivered my medication on time. They are benzos as well, so it’s incredibly dangerous to be taken off of them cold turkey. I’ve been having to deal with confusing messages about where my medication is and I still have yet to be told an estimated arrival date. I am furious. "
“Rowan, I did some investigating into your order to see what happened. First off, I wanted to apologize. It's scary to have your medications not delivered on time, and even scarier to have to deal with withdrawals and symptoms. The postal service sent your package to the wrong distribution center by mistake - hence why it was sent across the country twice for no reason. I'm going to have some internal credit added to your account for future use. I know this doesn't fix what happened, but I hope it gives us a chance to show you we can do better. Thank you for letting us know this occurred. ”
"Great customer service. They pay attention!!"
"The person I talked to was very friendly and the delivery was super fast!"
"Always good prices fast delivery "
A rep from HealthWarehouse, healthwarehouse1, has responded:
“James, I'm sorry about all the issues. You're right, our computer system is currently undergoing some updates which has resulted in a glitch causing refills to display incorrectly. You can always call our pharmacy team at 1-800-748-7001 and ask for a manager to review your account. We hope to have this issues corrected in the coming months. In the meantime, I've passed this feedback along to our Development Team for consideration. Thank you. ”