ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.35/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.25/5
Customer service:
4.41/5
Return/Replacement policy:
4.30/5
Featured Review



Verified
5/5

2024-04-22

Great product

"The pressure touch lancets make it easy to get a blood sample from my dog. He is a diabetic and needs to have his blood sugar checked at least twice a day. He does not seem to be hurt with these."


Verified
5/5

2024-04-22

Always easy!

"I've been using Healthwarehouse for my dogs medication for about 5 years now. It's always easy and quick, and the price can't be beaten"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-22

I always have a positive and seamless experience

"Title says it all, I always suggest Health Warehouse when prescriptions come up in conversation!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-22

Excellence

"Timely arrival in safe way"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
4/5

2024-04-22

Great Shipment

"Great job, Team.
I received my package quickly.
"

Detailed Review Benchmark + -
Overall customer service

Verified
4/5

2024-04-22

Inexpensive, but slow

"IMO you can't have it all. The price is right so I just deal with it, but holy cow is their shipping slow. Over 3 weeks from order to delivery. In the age of Amazon, it's not great. As long as you're not in a hurry it's great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Good job

"Great pre-order info, came as expected "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Fast and perfect always

"Have been using this company for many years and never once had an issue receiving my meds on time or correct. Used a Canadian company that would take almost a month before finding this great company. Highly recommend. Customer Service is always helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-29

Ready when I am!

"Timely and ready with my dogs meds, I can count on Healthwarehouse!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-22

Excellence

"Always excellent! I can't think of a handier way to shop for my meds than through HealthWarehouse!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-22

Great customer service, timely delivery

"I had concerns about the availability of my drug and customer service was extremely helpful."


Verified
5/5

2024-04-22

Meds

"Delivered on time and in good condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-22

Easy, Easy

"It was easy working with the company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2024-04-22

Slow delivery

"Slow delivery. BS survey "


Rep reply posted 2024-04-23
A rep from HealthWarehouse, healthwarehouse1, has responded:

“James, I'm sorry for the delay. Your package left our warehouse on 4/15, but sat at a local post office for a few days before being delivered. I apologize for the trouble. ”


Verified
4/5

2024-04-22

They sent a medicine I did not order.

"You sent something I did not order. I hope you do not charge me for it. Very slow process to get medicine through mail."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process