"I ordered a knife that had its first production run in 1995 and I still got it from Hand-Tools.com. The communication was great. I recommend this seller also to all buyers from abroad because of the quick and reliable shipping. For me it was a perfect purchase."

"Great service! The prices are excellent and my product was delivered safely on time and of good quality. "

"Terrible customer service. Cancelled my order after it went through paypal, refunded it but without any explanation or warning. Then they increased the price ludicrously. Clearly they are preying on customers and drawing them in with false prices, only to abscond with the order and mislead us into more expensive transactions."

"Ordered a couple zippos, 1 was engraved and a knife with engraving...overall i'm very happy with the service"

"I bought a long discontinued knife from Hand-Tools.Com,
and had it within a week complete with tracking #.
They have a record of what is in stock, so no worries.
Shipping was a little slow, but very reliable. "

"THIS COMPANY PROVIDED GREAT COMMUNICATIONS, THE PRICE I PAID FOR THE PRODUCT AND THE SHIPPING WAS GOOD. ALSO GET THE LASER ENGRAVING IT IS GREAT AND WELL WORTH THE EXTRA MONEY....."

"Bought a Gerber knife from Hand-Tools.com - prompt e-mail response and shipping confirmation. Knife arrived just as expected. Great and easy transaction."

"Great company with the best prices and fastest shipping. Looking forward to doing more business with with soon."

"Ordered during the holidays, and it arrived post haste! Awesome!"

"first time ordering from this company very fast reply am very happy with the service and attention payed to me and my order will order again soon from hand-tools.com"

"First I'd like to say that these guys are very professional, and they know what they are doing. But the most important is that I've received the best product at the best possible price from them.
Very pleased and will recommend them to all of my friends.
Thanks a lot."

"Very easy transaction. Received notice that they had received the order within minutes and another that they had generated a shipment label with a tracking number before the day was out. I also appreciated that they provided an explanation of the shipping defaults (no movement is not an indicator that the item hadn't shipped). Very good prices and an astonishing selection. Look forward to using them again."

"Very prompt service. Great company!"

"Great communication regarding purchase receipt and item shipment. Item arrived well packaged and exactly as described on the website. Will do business again!"

"Good quality product and fast delivery. Also had engraving done and it looked great!!! Would recommend buying from this company"