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Product & services pricing
4.27/5
Chance of future purchase:
4.53/5
Shipping & packaging:
4.54/5
Customer service:
4.71/5
Return/Replacement policy:
4.62/5

Verified
5/5

2024-04-26

Edward’s Extender Love!

"I purchased the extender to use on my Charles bag as I had purchased the Charles bag prior to Hammitt extending the length of the strap. It’s perfect and I love it!!"


Verified
5/5

2024-04-26

Beautiful!!

"Love Hammitt! I now have 5 handbags! The new bag I purchased is the perfect size and the leather is exceptional. I will be purchasing more in the future. "

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Verified
5/5

2024-04-25

What Dreams Are Made Of

"Exquisite craftsmanship, perfect quality, does not disappoint!"

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Verified
5/5

2024-04-25

Great service. I knew my bag was safe and being cared for.

"The HAMMITT company let me know when they received my bag for repair and when it was finished and being returned. "

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Verified
5/5

2024-04-25

Job well done

"I had a great experience with ordering the bag and then paying for it and then it being shipped out. Great job!!!"


Verified
3/5

2024-04-24

Didn’t want expensive box!

"Love the bag but was charged $20. For a box that I didn’t want or need. WTH?? "

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Rep reply posted 2024-04-24
A rep from Hammitt, Hammitt_Johanna, has responded:

“Thank you for reaching out regarding the white box charge on your packing list. Please rest assured, you were not charged for this. All orders come with the box and dust bag, free of charge when purchasing on our website at hammitt.com or any of our three Hammitt retail stores. The charge defaults on the packing list as we do have them available for purchase on their own. We apologize for any confusion and hope you enjoy your complimentary white Hammitt box with your purchase!
Johanna | Hammitt We Care”


Verified
5/5

2024-04-23

5 Star

"Always a five star experience! Quality and craftsmanship of the bag is phenomenal. I HAMMITT!! "

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Verified
5/5

2024-04-23

Replacement Strap

"Nicely packaged
Stand by their priducts.
"

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Verified
5/5

2024-04-22

Hammitt Happy

"Excellent help on phone inquiry and outstanding effort throughout the sale."

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Verified
5/5

2024-04-22

My new wallet

"Beautifully made with wonderful materials."

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Verified
5/5

2024-01-28

The Best On-line order Ever!

"I was wavering as to whether a bag would meet my needs- I called and Christy could not have been more helpful-she really guided my to decision in the most helpful way. Her cheery attitude and informative guidance convinced me buy! I await its arrival eagerly."

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Verified
1/5

2024-04-19

"Have not received as stated!
No tracking from fedx!
Worried sick someone else has my package at almost 600.00!
Have reached out multiple times and no response’
"

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Rep reply posted 2024-04-26
A rep from Hammitt, Hammitt_Johanna, has responded:

“We are so sorry to hear your package has not arrived! We shipped your order within 24 hours but unfortunately, after reviewing this with our shipper, it appears this was a lost shipment. We went ahead and placed a new order with expedited 2-Day shipping. We hope to get your 110 North | Biscotti/Gunmetal and Evan Crossbody | Biscotti/Gunmetal | Sml in hand very soon! Please check your email for details. Thank you for your patience and we appreciate you!
Johanna | Hammitt We Care”


Verified
4/5

2024-04-18

Gorgeous wallet!

"Gorgeous wallet! Love the feel of the leather! Just doesn’t hold all of my cards so I have to put them in a separate wristlet. Otherwise, I’d give 5 stars."

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Verified
5/5

2024-04-18

Beautiful and elegant tennis racquet bag.

"So excited to find this bag as a 50th birthday gift. Beautiful packaging and arrived sooner than expected."


Verified
5/5

2024-04-18

My wife LOVES her new Daniel Satchel….

"My wife has been looking for years for a replacement for her favorite black “Goldilocks” purse and just has not been able to find one that checked all the boxes…..super soft premium leather…..not too big or too small….visually interesting with cool details…..suede interior…….handles that aren’t too big, or too thin, or too stiff……I think you are getting the picture. On our last Vegas trip alone we probably looked in 100 shops at literally thousands of purses….and many with price tags that would make a lot of Swiss watches blush. So when I saw the Hammitt post on my Facebook page I clicked on it and there it was…..the holy grail…..okay….it was the Daniel Med Satchel…..in beautiful soft leather…check…..cool details…check….perfect size….check….perfect handles…check…..and gorgeous red suede thoughtfully designed interior with zipper top….and a price tag that didn’t break the bank…. check, check,check! So I took a chance and just ordered it as a surprise for no particular occasion and she absolutely LOVES it. She has already texted me three times this morning to tell me how much she loves it, and has showed it to several of her neighbor buddies who also love it, and I am getting massive brownie points as a great husband, when all I wanted was to not have to go purse shopping anymore looking for the “Goldilocks” replacement. Thanks Hammitt…I am the big kahuna at home….at least for this week."

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