"I had a needed repair, it was approved and completed in a timely manner."
"I found a purse I wanted to buy, the purse was sold out and customer service was incredibly helpful with the timeline and getting on the waitlist. As soon as the item was available I ordered it. Every step was easy, placing the order, text notifications, and delivery. Super happy with my new purse!"
"I found my perfect bag in my black/red rivet Hammitt purse. It is the only purse I use now. A piece of hardware broke on one of the straps so I contacted Hammitt and they sent me a self-addressed return envelope to send it to the "bag hospital". It was repaired and good as new and shipped back to me for no charge. I realized how perfect this bag is for me while I tried to navigate other dusty purses in my closet. None are the quality, perfect size, nor do they have all the organizing that keeps my life on track. I'm a Hammitt'eer for life and have donated all my other bags to charity."
"Great service and beautiful packaging."
"So over the last several months I've tried on different purse companies. Most are nice, but they just don't compare to Hammitt. I have therefore determined that I'm a Hammitt girl! I have 5 now and depending on the time of the year you'll see me sporting a different one. "
"My flawed leather strap was easily replaced and service was clear and helpful. Thank you. "
"I was not aware of the $5 charge for a box. The charge for a box I will not use is very disappointing. "
"Ordering was easy, your communication while it was in process was wonderful. And I love my new purse! "
"I was looking for this style with zippers, option for a fanny pack if needed. This was not only perfect, I was really blown away by the vintage blue collar, the finish of the leather and the detail of the red zipper bed. It is the perfect purse for me!"
"It somewhere between Your office and my home "
"The packaging/presentation is over the top. The Brayant Med bag is the perfect size. You can tell by the design detail and construction that both are well thought out. Thank you Hammitt... "
"My strap was frayed and Hammitt send a new one so they honored their warranty- I am very happy with them."
"The whole Hammitt experience is exceptional. The bags are top quality, the leather is luxurious, and the customer service outstanding."
"I always have the best experience with Hammitt from buying, to asking questions to their warranty repair service. Amazing company!"
"Love this purse!! Very well designed, plush high-end quality. Super soft leather and beautifully packaged. Nice touch with the presentation of the "big reveal". I felt like I was opening a special Christmas gift! It's a bit smaller than it looks on the website. It would look even better with 4 gold feet on the bottom to stabilize and protect it better from wear and tear."