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Verified
5/5

2013-05-30

"The process of purchasing a phone was seamless and I received everything as specified. Your professionalism was much appreciated."

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Verified
5/5

2013-05-30

"I had a little difficulty with ordering because my billing and shipping addresses did not match, so my initial order was canceled as soon as the error was discovered. This happened because I recently moved and had not yet changed the address with my bank. While this was a bit of a pain, I really appreciate the safety precautions. Having my order canceled was inconvenient, but not nearly as inconvenient as having a fraudulent charge on my card. I also really appreciated the various shipping options (as I needed a phone very quickly and did not have access to what I needed locally). It was also nice to have a representative contact me to verify my address before my phone was shipped. These precautions really pay off in the end I'm sure, because there are fewer mistakes in the billing and shipping processes, and with things as expensive as smart phones, efficiency and safety are very high priorities. "

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Verified
5/5

2013-05-29

"Dear GSM Nation,
I LOVE my new Samsung Galaxy S3 cell phone and buying it from your company could not have been easier. when I called in to ask questions they were answered in a way that I could understand. I could tell that the gentleman assisting me knew what he was talking about, took the time to make sure I understood and cared about making sure I was satisfied. Thank you so much, Laura Shifrin
"

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Verified
5/5

2013-05-29

"The customer service was very friendly and extremely helpful"

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Verified
5/5

2013-05-29

"I am very inexperienced with computers and a complete neophyte with smart phones. The Gsm rep very patiently answered all of my questions, knowledgeably and helpfully described the benefits and differences between phones and was absolutely invaluable to my buying experience and choice."

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Verified
5/5

2013-05-29

"We bought our phones from GSM Nation. The service was excellent and the follow phone call was a nice touch. I would recommend GSM Nation."

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Verified
4/5

2013-05-28

"Overall, good shipping service, except that it took the 3rd time for me to receive the package so that UPS could have my signature. I sometimes wish there was a better method for requesting signature during day hours; something where I know that packet arrived in my location and I can sign for the packet using the smartphone and be available to pick it up onsite."

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Verified
5/5

2013-05-28

"My shopping experience was a delight. Everything from the purchase to the delivery went smoothly. The phone came just as schedule, the follow up phone call was a plus. Truly a wonderful experience. I would definitely recommend your services and use your service in the future.
"

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Verified
5/5

2013-05-24

"Hi - I just bought a new phone from Gsm Nation. It was a gift for my husband's birthday. The phone came right on time and is more than we expected. The service & set up was quick and easy. I would recommend Gsm Nation to my friends & family as well. Thanks for the great service. Inez A."

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Verified
5/5

2013-05-24

"Thank you so much for the great service. First, you called to verify the order, which goes a long way in preventing fraud. Then, I received my phone 2 days ahead of schedule without paying anything extra for shipping. The phone works great and it was so simple getting configured for Solavei. I appreciate all the help. Keep up the good work."

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Verified
5/5

2013-05-24

"Customer service was great. Placed order on Sunday, May 12 and received phone on May 14, 2013. Having used a dumb phone all my life I was surprised what a Smart Phone could do for my business production."

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Verified
5/5

2013-05-21

"I was/am very happy with GSM Nation's service. Your customer service was outstanding, the product was delivered on time and the product was top notch. I will gladly shop here again when the time comes. Thank you!"

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Verified
5/5

2013-05-20

"To whom it may concern:
Yes I was very satisfied with the customer service of the gsmnation.com website. I would give it a 10 out of 10 excellent grade.

sincerely
Maria Egen
"

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Verified
5/5

2013-05-18

"I recently bought a new android phone from gsmnation. I was pleased that it was easy to navigate your web site to choose the phone that I wanted to purchase. The available phones were presented in a logical order according to price, which also was helpful. The checkout was easy, and the phone was shipped and delivered on time, exactly as promised. For me, I had a good enough experience buying the phone through gsmnation's web site that I will not hesitate to go back to purchase again from gsmnation when the need arises. I also will not hesitate to recommend gsmnation to others.
"

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Verified
5/5

2013-05-17

"Was simple to order and took only 2 days to arrive, understand prices might seem higher but in the long run they are not because you are not tied into any contract or termination fees"

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