ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2022-07-27

Buyer Beware

"Original review is below. Since writing it, during the installation of the microwave, I came to find out that this seller had substituted a cheaper model with no notification and while still charging for the more expensive model. Work had to stop as the dimensions and trim kit are different. Unacceptable and borderline fraudulent.

Original review: Ordered a built-in microwave on Thursday, it was delivered on Tuesday in perfect condition. The delivery was actually early! Best price I could find anywhere, and excellent service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2022-08-21

Great Experience All Around ...

"This is my second purchase from Appliances Connection and their service was excellent from on-line purchasing to delivery for both. Their website was so easy to use and when I had questions about the appliances I wanted to purchase they were available to answer it quickly with no pressure. The pricing for the unit was very competitive and delivery options were all spelled out on the website. I also received several updates regarding my delivery which came a day early. I will certainly check out the Appliances Connection website for other items in the future and recommend them to all my friends and family. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-21

Saved the day

"This company was great to work with. I was waiting on a specialty range for months and then saw online that they had a few in stock. I called to verify and within minutes they helped me complete the order and delivered the range to my project address all within 1 week. My project progress did not skip a beat. Will definitely use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-21

Super fast delivery!

"I was searching everywhere for a Café oven and they had 2 in stock! Ordered on Monday and it was delivered and installed Thursday. Most places said there would be a months long wait. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-17

Appliances Connection -Fabulous Customer Service!!!

"I started a kitchen renovation almost 3 months ago and was not able to find the dish washer I wanted for my kitchen locally or online. I placed an order for a Bosch 300 with Appliances Connection the first of July and was given wonderful information about back orders etc. I even tried upgrading to a Bosch 500 but they were on hold. The company was proactive to let me know of changes that were beyond their control because of COVID which I appreciated. I called Jack at AC to discuss my waiting 3 months for the dish washer I wanted. Jack was so helpful and admitted that it was almost impossible to get the Bosch in esp Black Stainless and the 800 series I asked about. Jack picked up on that I also liked the black stainless Kitchen Aid dish washers. He told me I had a better chance of getting it and knew there were arriving soon. We placed the order and he gave me the second week of September for the delivery. However, 6 days (Aug 16th) after talking to Jack, they delivered my new beautiful Kitchen Aid and I found out it had the biggest 3rd rack of all dish washers & had sprayers to wash that rack which made me happy. THANK YOU SO MUCH JACK, for helping me get the dish washer to complete my kitchen and it was black stainless like my other appliances!!! Kudos to all the workers (Including Marta & Monica) who always answered my numerous online messages quickly during this process!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-17

New dishwasher

"Excellent service- communication top notch. Arrived in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2022-08-15

Quick shipping to replace a broken fridge

"They were able to quickly get us a replacement fridge days after our old fridge broke. Installers showed up in the window and got the old unit out and new unit installed in no time. Thanks for the quick turn around"


5/5

2022-08-15

great

"Fast service and a fair price. no issues with delivery or purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-10

Appartment size made easy.

"I had a great experience using Appliance Connection. I found all of the appartment sized (hard to find) appliances we needed for our appartment.
I white no less.
The website is clear and easy to use. Most of all the items were in stock. All the other retailers do not have in stock items and they don't provide a clue as to when they would be.
Not only that but I have all of my appliances. Delivered within days of placing my order.
I highly recommend and thank Appliance Connection.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-10

Bosch 300 dishwasher from appliance connection

"I ordered a Bosch 300 dishwasher from appliance connection. It arrived on time and took out my old dishwasher and installed the new one professionally!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-09

New Bosch Dishwasher

"We couldn't be more pleased. We needed a new dishwasher, and we wanted a Bosch. They were out of stock in most places, but we found one on the Appliances Connection website. We ordered it on Saturday, and it was delivered and installed on Monday. Great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-09

Great experience!

"Ordering from Appliance Connection was super easy. I called with a question before ordering and the representative was extremely helpful. Every place else was out of stock, but Appliance Connection had the dishwasher we wanted and even delivered it a day early. Would definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-09

LG Washer/Dryer

"Everything went well and smoothly. The products were delivered on time and professionally installed. I am satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-09

Excellent Buying Experience

"We had a great experience with Appliances Connection online. After shopping around for a Samsung induction range, we found the one we wanted here at the best price around. The range was in stock, where other major retailers had it backordered for months. Everything went as expected from the website and email communication was accurate and timely. Delivery was FREE, fast (ordered on Saturday and delivered on Monday!), easy, and the free white-glove delivery service was excellent. We did not need the installation or removal of the old appliance services, so I cannot comment on that. All around great experience buying from Appliances Connection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-08-05

LG LT1430CNR Wall Air Conditioner

"Great product delivered as advertised. Install of new unit & removal of old went smoothly with courteous staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process