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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-05

"great part fast shipping as described and low price "


Verified
5/5

2016-06-23

Will buy from Again!

"Reasonable price and shipping charges. Paid less than local dealership even with shipping included."


Verified
5/5

2016-06-21

As Promised

"Required a rear door actuator for my son's 1st car. Sent a couple emails, they mentioned what parts I required, price and I ordered online. Shipment was shipped to Alberta and arrived at my door within 4 days. Part was exactly what I needed. We changed and worked perfect. "


Verified
3/5

2016-06-17

Good item price but high shipping rate !!!

"Lately i ordered four spark plugs along with 2 tiny light bulbs for my car. The total was $33 without the taxes. It cost me $17.95 for shipping which was half the price of both items !! So no big saving there !! Usually shipping cost is based on the item's weight and size and should not be that high for a package the size of a cigarette pack !
You guys are probably selling cheaper but exaggerating on shipping.
"


Verified
5/5

2016-06-02

Excellent customer service

"Ordered parts for my 89 Corvette first time on GMpartsdepot and I have been very satisfied. I needed assistance for a part during order and I have been very please to have immediate response to my email, excellent customer service which make all the difference."


Verified
5/5

2016-05-31

It actually worked.

"I'm sceptical of websites by nature. But my son broke the rear wiper on our SUV and I search the part number online. This site came up. I ordered the part, plus shipping at about $16 CDN and 2 days later it arrived by Fedex. It was a harder job removing my broken wiper than it was finding and ordering the replacement. Very happy with this site and will use again. "


Verified
5/5

2016-05-31

"Great pricing and super fast shipping. Awesome!"


Verified
4/5

2016-05-25

Helpful and fast

"Emailed a part discription and vehicle make / model, was emailed back with a link to the right part. Was delivered 2 days later before the ETA. "


Verified
5/5

2016-05-21

Excellent Service!!

"Best online company I've dealt with. I am a first time buyer and I must say, I'm impressed with your service. I was a little nervous at first but after reading so many excellent reviews, I decided to take a chance.

Your communication and especially your delivery are excellent. Your prices are fairly good as well, especially when you factor in the hassle of delivery from the USA. I received an email with a tracking number and delivery was overnight. I was really impressed with that. I would certainly use your service again and definitely recommend you.

Chris, in customer service, is very knowledgeable and extremely helpful. Great Job!
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-05-19

Super Service, Very Happy

"Ordered on Wednesday after 6:00 p.m. Received Friday, Midday, May 11 ," Great Service!""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-05-12

Great experience.

"Easy to find parts. Questions answered rapidly and parts arrived on time and we're correct.
Thanks to the team at impartsdepot.
"


Verified
5/5

2016-05-04

Very satisfied, will do all my future purchase at GMPD

"Fast Shipping, low priced and original GM Product."


Verified
5/5

2016-05-03

Very fast shipping!! Great prices!! Satisfied customer!! Thank you

"Fast delivery, all the parts were the good ones!!"


Verified
5/5

2016-04-30

Correct replacement parts

"These guys deliver, not only fast but correct fitting and quality parts at as good a price as the import knockoffs. Will be purchasing from them again now that i have discovered them."


Verified
5/5

2016-04-14

The Right Parts...Fast

"I was very pleased with the replacement parts experience. First, the on-line diagrams were helpful in learning about the part /related parts. Then, I was able to email a customer rep and get a quick response which helped me zero in on the exact part. Great service and a great price on the part. "