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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2018-01-24

Great Customer Service!

"I ordered a part for my vehicle and didn't hear back for about a week. What happened was that, they inspected the part and found that it was previously used and damaged. The refused to ship it to me in that condition and had to source out another one. They don't stock every single item in one location...customers have to understand that reality. A few days later, the part arrived in perfect condition. Thanks. Will definitely buy from Gmpartsdepot again when the need arises."

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Verified
5/5

2017-12-15

always great service

"Chris was excellent in helping me find the part i needed to fix my 1990 Pontiac 6000 LE. I always get great service from GM parts depots."


Verified
1/5

2017-12-14

Horrible Customer service and Thieves.

"I ordered a part online Sept 2017...which went smoothly. I realized I ordered wrong part and got in contact both by email and telephone to cancel order...which I got email confirmation it was cancelled. Two months later I realized the company charged my credit card 1 month after this purchase...but they cancelled it a month before. Left multiple phone messages. No one ever returned my call...oh and no one ever answers the phone. Emailed the guy that originally took my order...still no one responding. emailed company...still no one responding. This company is willingly ripping me off. I had to call my credit card company to get money back..still waiting on answer "


Verified
5/5

2017-11-23

Great Customer Service!

"Ordered a replacement air cover bolt for my 2017 Silverado. The bolt arrived quickly but had a different head than the other ones on my air cover. I emailed Chris who responded within 45 min. He informed me that the bolt shipped replaced the bolts used on my truck during assembly. I decided to order 3 more to avoid needing two different tools to change my air filter. Chris waived the delivery charge on my second order.
Will definitely be a repeat customer!!

Andrew, Beaumont Alberta
"


Verified
4/5

2017-11-17

Overall Very Satisfied

"Overall I am very satisfied with GM Parts Depot. Each of my orders have been exactly what I needed. The only drawback that I have experienced is when I called and left a message requesting someone contact me. I did not get a return call. However, I did send an email the following day and received a prompt, courteous and professional response."

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Verified
5/5

2017-08-29

Awesome Prices, Awesome Service

"Purchased parts for my 2011 Suburban, and not only where the prices way better than local dealerships (even after including shipping), but the parts arrived the next day (to Winnipeg). Highly recommended. And on top of that, they accept PayPal. Doesn't get much better than that. "

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Verified
5/5

2017-06-06

Corvette parts

"Easy site to navigate. Part fit confirmation using vehicle VIN number. Delivery was very fast, quicker than anticipated.
Great job!
"


Verified
5/5

2017-07-06

Great Service!

"Found my part when all else failed. Had it in a week as opposed to 2 months."


Verified
5/5

2017-06-23

The right part fast and priced well

"arrived early so job was done early. Thank you!"


Verified
5/5

2017-06-06

2016 Acadia roof rack cross rails

"My order arrived less than a week after I placed the order. The instructions were fairly easy to follow once you had a good look at the roof rails themselves and the parts fit perfectly. All the hardware needed was in the package including the tamper proof security torx driver. I recommend using your own standard torx driver to loosen the screws on the adjustable fitting however, as they are not tamper proof and proved to be very tightly fastened down. The force I had to apply to loosen them to adjust the fitting to the side rails was enough to strip the teeth on the supplied torx driver rendering it unfit to complete the job and luckily I had my own set of torx drivers standing by. The result looks perfect on the vehicle and there is no noticeable increase in wind noise. "


Verified
5/5

2017-06-05

No complaints!

"Order was complete and exact. Shipped and in my hands within 3 business days. Will order from here again. "


Verified
5/5

2017-05-30

Amazing service

"Ordered a switch for my chevy and was extremely satisfied with the speed of service in which the switch was delivered. Genuine parts makes for easy installation. Will shop here again and will recommend to all friends and colleagues. "

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Verified
5/5

2017-05-28

2016 Chev Silverado Rear Bumper

"I sourced a rear bumper from you but when I submitted my order Chris noted a problem and was able to correct a wrong order . I was very pleased with their attention to detail."

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Verified
5/5

2017-05-11

Very GOOD Experience...

"I have been a mechanic for 20 years and I have gotten used to being fleeced for the price of "OEM" Parts. Gmpartsdepot was not only very easy to order from, but the parts were actually reasonably priced. The parts got to Alberta in 2 days. The parts were the genuine article and well protected for transport. I was very pleased. I will definitely be ordering parts from here in the future, should the need arise. A+++ experience."

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Verified
5/5

2017-05-09

Amazing quick service and delivery

"Website is easy to use and payment was quick and easy using PayPal. Also very quick and accurate delivery and pricing was much cheaper than dealer . Definitely will use next time I need parts "

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