ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2012-03-09

"Easy to order a sample. I ordered mine when shipping was free - YAY! The sample arrived in a reasonable amount of time and is large enough for me to get a really good feel whether I can use the tile.

I did ask a question on my order form, but have not received a response from GTO...

Overall an OK experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-03-07

"Was very glad they offered samples because finding the right color is becoming quite difficult. Unfortunately only 2 of the samples arrived, and neither was red enough, and the 3rd sample they stated has been back ordered, so hopefully that will be the perfect red when it arrives. Was not told how long it might be, but the first samples arrived quickly and were well packaged."


5/5

2012-03-07

"Fast shipment and great items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-07

"My experience with Glass Tile Oasis has been awesome. The web-site was easy to navigate, prompt responses confirming my orders. Quick shipping and there has not been any problems with the glass! Great company to work with."


5/5

2012-03-06

"Easy online ordering and prompt delivery."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-06

"Great? The tile showed up when they said and is really beautiful!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-05

"Our shipment arrived in perfect condition. Each tile was individually separated from the others in foam bricks, and the foam bricks were in turn packed in foam peanuts. The tiles themselves are gorgeous!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-03-04

"your service was excellent . however your pictures are misleading especially interms of color and transparency. You should atleast put in a discription of the tiles in terms of their opaque or tranparent quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-03

"The tile samples arrived very quickly. The 4x4 samples were big enough to really tell the color of each tile. The quality of the tiles is better than my "big box" store. Will be ordering my backsplash tile from Glass Tile Oasis.

Paula Wiesner
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-02

"The samples are gorgeous. I live in Hawaii. We are part of the United States and USPS flat rate priority mail and other such services are available at the same price as any other location in the USA. Yet Glass Tile Oasis does not have free shipping, or discounted shipping or USPS flat rate shipping to Hawaii. Their shipping charges to Hawaii are astronomical. Fortunately I am able to have items shipped to my daughter's home in the continental USA, and then shipped via USPS flat rate priority mail. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-01

"Glass Tile Oasis is awesome! My samples arrived within a couple of days. When it was time to place an order, I made a simple phone call that was answered promptly (not put on hold or in a que) and they were able to tell me that my tile choice was in stock. I received my case of glass tiles in less than a week. Couldn't be happier! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-02-29

"good service fast ,nice selcection of materias
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-27

"I had a very positive experience. I ordered by phone, and found the associate to be helpful and polite. Though the product was packed well, it still had 3 broken tiles in the sheet (just a sample). I gave them this feedback, and hope it can be useful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-27

"I'm very satisfied. The selections are extensive and are organized and displayed in an orderly useful fashion. The availability of ordering samples proved invaluable as on-line images don't necessarily show tiles as they may appear in on site applications. Sampling led me to chose the correct product for my project."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-26

"I have been very pleased with the tile selection from Glass Tile Oasis! Thank you and thank you for the fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges