"Easy & Fast! The best possible experience"
"HOW COULD / CAN I POSSIBLY ADVISE BEFORE SEEING / TOUCHING / INSTALLING THE MERCHANDISE. GET BACK TO ME ON THAT ONE!"
"Did extensive research and found the prices and quality best in the area."
"site was easy to navigate, but the shipping is very expensive for such a tiny part."
"It has been difficult playing phone tag but I greatly appreciate Dave returning his calls in a timely manner. I am looking forward to the finished product!"
"Fast easy no confusion settings"
"Great info and great products avalible here. Will buy from again!"
"Ordered a NICE, replacement gate opener board. Surprise! NO MANUAL. Called customer care and they emailed me the manual which I then had to print out. CHEAP. Put a manual in the box. Gatecrafters says this is a direct replacement for the Apollo 836 board. Well, while the mounts do align, they will not hold the board the same as the Apollo board. I had to drill and install new board standoffs. Began initial setup for the board and instantly got an error code. Customer service could not tell me what was causing the code at first. Second call and the code was from the BlueBus photo eye not working. The BlueBus photo eye did come with a manual, in 6 languages, but had no references as to connections or jumper placement for the gate board.
4 hours to install this board, mostly spent with customer service. The manual is poorly designed, no reference as to error codes (actually, the error code was in one paragraph 4 pages back). There are no guides as to input or output connections and what they actually do, except that they are "inputs" or "outputs." (I actually got more info from my old Apollo board manual)
Now I'm ordering an exit wand. Guess what? No manual as to proper connections. They're emailing them to me.
While Gatecrafters says they support the customer, I find that statement misleading. "
"The first one works so well that I decided to purchase another one for my relative."
"I had to call four times in a row for someone to answer, the phone kept going silent, "
"dave was very helpful made everything easy saved a whole bunch of money ordering it from him"
"I am a returning customer. I was very satisfied last time I order a gate opener."
"Bought the Squeezo 30 years or so ago for $35.00, a few replacement parts over twice the amount. Oh how times have changed. lol"
"I quickly found what I was looking for and it was easy to order online."
"I’d ordered a gate 9 weeks ago and I have not received it yet. I was told 4-6 weeks. I called serveral times and was told it being build. Today, I’d called and was told it’s not being build yet. This is insane. I hate being lied to."