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Verified
5/5

2010-03-10

"I bought 2 Polk in-ceiling speakers. They arrived on time in good packaging. The customer service responded promptly every time I called or sent an e-mail. I'm very satisfied with my purchase."

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Verified
5/5

2010-03-07

"Ordered a Marantz CD5003 cd player. Looked through the web and Garrett's was the cheapest by 20%. They sent product UPS which cost $26 but there was not tax. Through the whole process Jeff always answered my emails within one hour. VERY easy to do business with. I would use Garrett's again."

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Verified
5/5

2010-02-19

"I decided i didnt have enough speakers so i wanted to try the Jamo C605 Jeff was a big help. Everything went as smooth as the first order. Fast shipping quick responces to e-mails and just really easy to deal with.

The C605 are not quite as tall as the S506 towers but the sound is a big improvement. Better detail, more forward midrange and alot more bass. For a small little tower these have a nice big sound. Im not done though, i still need 3 more speakers to complete the set. HEY JEFF! :)
"

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5/5

2010-02-02

"I got my equipment as ordered. Delivery was timely as promised. Best prices for what I bought. Jeff, the ownner, was VERY responsive to e-mail; provided status and shipping updates almost immediately. Next time I need audio equipment, this is where I will look first. "

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Verified
5/5

2010-01-13

"I have purchased quite a number of items from Garrett-Smarthome.com now and every time Jeff has been fantastic! Very fast response to emails with good advice and speedy delivery. My last order was for some Xantech gear."

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Verified
5/5

2010-01-06

"I found this store and decided to order some speakers because they had a great price, Well I found the service to be just as great also. I got the speakers I wanted at a better price than I expected. I would definitely do business again."

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Verified
5/5

2009-11-19

"Great customer service. Jeff responded quickly to several inquiries. Received everything ordered (spent $4000 for 20+ speakers) with no problems at all. Will definitely order from Garrett's in the future. "

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Verified
1/5

2009-11-16

"Ordered and paid for an audio mixer online, used paypal for payment. No confirmation, receipt, shipping info sent to me. Emailed four days later... "oh, sorry ... not in stock". Six days later still no refund. "

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Verified
1/5

2009-11-16

"Ordered a OnQ Legrand part online, paid $10 shipping for a $5 item. Two weeks later, still no delivery product, so I contacted the merchant. Received an abrupt e-mail stating that they had already e-mailed me about them canceling the order "because they had already sold the last unit". Checked my inbox, trash, and junkmail folders, and no such e-mail from them. I guess this will be the first and last time I will be doing business with this company. "

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Verified
5/5

2009-07-11

"Having purchased from Garrett's Smart Electronics before, I knew where to go when I was purchasing a new Elk M1 Gold controller and accessories. As usual, Jeff was very helpful and their pricing is great. After getting the best pricing I have seen for the Elk products, I placed the order and received the items shortly after. I can recommend Garrett's Smart Electronics!"

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Verified
5/5

2009-05-02

"Purchased a pair or Sonance S624T In-Wall Speakers from Garrett's. Price was half what I found at a local audio retailer and $200 cheaper than any web retail price I could find. I would buy for Garrett's again.

Product ID: 90S624T
Product Name: SONANCE S624T In Wall Pair
"

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Verified
5/5

2009-04-22

"I'm 110% satisfied with my purchase of the Audiophile Reference Black Diamond Series Pinnacle BD650 Speaker from www.garrett-smarthome.com. After surfing the "NET" fruitlessly for a review(NONE 2 be found anywhere)& Best price,I found that www.Garrett-smarthome.com had the Lowest price(under $500.00!) Jeff the Owner kept me updated from placing my order to delivery,(5 days as promised!) by returning(3) emails(within 1 hr.I might add) & 2 phone calls(giving me his Personal Cell #) even after hrs.on a SATURDAY evening!). What better Superior Customer Service could one ask for? Especially from the "BOSS" Himself)! Jeff can certaintly count on me to get the word out to Family/Friends & The Internet World about his Customer comes 1st.Company! ;-) He now has a repeat Customer/Friend for sure!
It looks like I'll be the 1st. to review this Audiophile Reference Pinnacle BD650 speaker also.So look for more info on the "Net" soon. Next to My Polk LSi9's,they are very comparable. The Pinnacle BD650's work nicely with or without a Subwoofer. Involving/Stellar Imaging/Clarity/Presence,they cover the Full Spectrum of Sound & Frequency's. Audiophile Ear candy at it's BEST! All Vocals/Instruments/Sounds are exactly positioned where they belong. The"Sweet" spot is just that,"SWEET" & Mesmerizing! Home Theater never sounded so GOOD! They command attention & the Beautiful Finish is outstanding,(Destined to be a TRUE Classic of Heirloom Quality). Check out the Specs @ Pinnacle's website.
Once again I want to say a special thanks to You JEFF for Your attention to detail & saving me lots of $$ & bringing smiles to this face/ears & wallet.
All the Best to everyone out there. I hope this review of www.garrett-smarthome.com & the Pinnacle BD650 speaker helps in your buying decisions. Get to garrett-smarthome today! You'll be glad You did! Like Arny said Jeff "I'll be Back".
In The Adirondack Mtns.,
Shoot-em-up Bang! Bang!
"

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Verified
5/5

2009-04-21

"I must admit that after reading a few of the lesser reviews I was a bit worried about placing my order but they certainly had the best price on the item and the shipping costs were very reasonable so I decided to give it a shot. I must say that I am most impressed with Garrett's. My order was processed quickly, all of my communications were returned promptly and the item arrived in perfect condition and as described. Jeff was a pleasure to work with on this transaction. I have no reservations whatsoever about doing further business with Garrett's."

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Verified
5/5

2009-03-11

"I purchased 2 MIRAGE OS3 FS Speakers. They are both authentic GRADE A BRAND NEW SPEAKERS. I cant say enough about the great service and fast shipping and most of all the UNREAL price! The communication was fabulous, my emails were answered faster than lightning. I would and will purchase from Garretts again!!! I have NO affiliation with this company Im just a customer and never follow up with these reveiws, but for this transaction I thought it was necessary!!! JEFF C."

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Verified
5/5

2009-03-06

"Good, honest merchant. Extremely low prices and great deals.

I was a bit hesitant placing my first order, but it shipped promptly, no surprises.

My latest order had a problem with Garrett being able to get one of the products from his distributor. I thought Jeff's communication with me about the issue was very good, and he included me in dialogs with his distributor.

In the end, I had to take part of my order to another merchant. But I can't complain about Garrett's Smart Electronics. They are not a big warehouse stocked with product, and I understand there are occasionally supply issues.

That said, they offer great prices. I've saved a lot of money ordering product with Garrett's Smart Electronics. And even if they could only partially fill this order, I won't take any points off because the communication about the issues was excellent. I'll be ordering from them again.
"

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