"Bought a 8800gts 320 at rock bottom price. Received confirmation email shortly after ordering and shipping/tracking info the next day. Fast shipping and excellent product new in box. Would recommend this site to everyone looking for a video card. I am completely satisfied at $88 shipped to my door. SLI here I come!"
"I ordered a Zotac 768mb 8800gtx from them. I was accidentally shipped a 320mb 8800gts. I contacted customer service via their online from at 11pm pacific (they close at 9pm eastern), and was greeted at 3am with an email. After a few email sessions and phone calls with the apologetic staff I was overnighted the correct item. I decided to declined the call back of the item, and instead bought it at a discounted price they'd had on it that weekend. Throughout the whole time they staff was very friendly and courteous. It was the most pleasant mistake i'd ever been on the receiving end of. If the prices are always as great as they've been I will always return."
"Browsing through some forums I came across a hot deal for some video cards. I had never heard of them but the price was awesome. For some reason my order wouldn't process. I left a message through thier online chat. It was closed at the time. Still someone emailed a response to me. Told me to try again in the morning and if it didn't work email and they would call me. Well Mike called me to try and help me to no avail.
When I expressed concern that they would run out of stock he set one aside for me and assured me I would get one at the sale price. We finally got payment worked out tuesday, two days after the sale and I am getting my card at the sale price.
Mikes willingness to assist me has earned my loyalty. When looking for a video card FxVideoCards will be my first and probably only stop. Really, this level of customer service reminds me of how merchants would earn business a long time ago. I remember the "customer is always right" days."
"Mike was very helpful in placing my order for a video card at a great price. Also took the time to offer suggestions for motherboards. Although they're a relatively new company, I wouldn't hesitate to buy from them again."
"I must say I was very weary of making a purchase from this sight as it was a new retailer and there wasn't much information that I could find on them. I made my purchase on Saturday, the 17th and didn't receive a "tracking" number right away. This worried me. On Tuesday I sent an email out asking for this information and had a responce in 15 MINUTES! Talk about quick service. They replied that they were behind a bit on sending that info out and I would receive the information within the next 24 hours. Not only did I get the tracking information 12 hours later I received the video card an hour AFTER receiving the email! Talk about speedy service! I am 100% impressed by these folks, and definatly suggest them to others now! "
"I saw a great deal on a video card, ordered with a secure card (just in case). I was pleasantly surprised - Video card shipped fast and arrived within a week."
"Its rare when a .com truly provides first rate products and customer service. FXVideoCards.com knows their products and stands behind them. It was a pleasure to do business with them as I am assured of getting the right product at the best price. Have never returned an item but know any issues would be rectified to my satisfaction. How many resellers can offer that?"
"Excellent contact with customer service. Excellent service, very fast shipping."
"The card was shipped from a different location so it took a couple of extra days to get to me.Customer service game me a call with the tracking number and progress of package.Good service and Card works great. Thanks"
"Ordered a 3870x2 Video Card from these guys, price when I ordered was 469.99 however the next day the price was reduced to 445.00. I contacted them and they refunded me the difference without any problems. Shipping was a bit slow as the card actually had to travel from California to Florida and I was expecting it to be shipped from Georgia (The address given on their website) Overall this was a positive experience and I will order fomr them again but will use a faster shipping option next time.
Thanks for the great service!
Update: Had to RMA dead card, FX gave me a full refund! This company is great! Do not hesitate to buy from them."
"I was a little wary at first about ordering from this store, since reviews are scarce. However, they were one of the first resellers online to have an Asus HD 3870X2 in stock - and at a price that wasn't inflated. There was a small mix-up: They called me, thinking my card was out of stock, when really it had already been shipped. Whenever I called back, I was taken right to a friendly and helpful employee without delay. The issue quickly got cleared up, and my order arrived safe and sound, but it's worth mentioning that they were willing to ship me an equivalent card (at the same price) with upgraded shipping so it would arrive before the weekend. These actions speak highly of FXVideoCards; I will definitely consider them the next time I'm in the market for a GPU."
"I recently purchased a 8800gt video card from FXVideoCards - there was a great deal on this but I was concerned because they are new and there was very little online about them. It turns out that their service was exceptional - my order shipped almost immediately and they were very helpful. FXVideoCards offers an online help service that was very useful. In general, they focus on high-end video hardware that is out of my price range, but I will always keep an eye on them for deals."
"I placed an order with these guys and recieved my video card with no problems whatsoever. The price was great, and it arrived in less than 3 days. I will definately order from them again on my next game system build."