"I wish there was a way to give negative! This site is a SCAM! False advertising and BS Claims!! They are refusing to refund my order and cancel the request, but they sure were quick to bill me the day I processed the request. They say ships in 24 hour and 3-7 days for delivery. Its been 24 and still not even shipped. I have asked for the request to be cancelled for the past 2.5 weeks only to get a response with an apology and coupons for 10% off! Now I am being told that its to late to cancel and refund, so I have to wait for it to be delivered, meanwhile the product hasn't even shipped, then refuse the package delivery and when they get it back unopened they will then wait for verification before they can refund my money. Which the refund can then take up to 14 business days?!?!!?!? This place is JUNK in my opinion. Don't order anything from them. ! No matter how great the deal may seem, I would suggest to STAY AWAY!!"
"August 11 , 2018 signed up for Free Shipping and $20 bonus for signing up. Ordered merchandise online, sent the documentation for my rebate and couldn't get them to respond as to why I hadn't received my $20 bonus and refund on shipping.
Finally talked with customer rep in person, she said one check had already been mailed and the other would be the next month. After many calls and e-mails finally received the 1st check September 28, 2018. It was to be for $12.97, only $6.99 and still NO $20 bonus. I have called and emailed, no response. Sent all info they wanted 3 times but still no correspondence from them.
Now my email/password is invalid and I didn't do it, so I can't get through to them.
I did have their charge for joining on my credit card but still no $20 Bonus!
Don't go through this frustration. I won't do this with any company again.. I'm on social security and can't afford to be scammed like this."
"We just discovered that FreeShipping.com has been charging our debit card since July. We never knowingly signed up for this service. This company is crooked and likely tricking people into signing up when buying something unrelated. We had to have the debit card replaced to stop the charges"
"Rudest customer service I've ever received!!! I will NEVER be a part of this company!!! I have never in my 20+ years of being in customer service myself dealt with someone as rude as I did with this company. It went as far as me asking for a manager and the lil rude thing hung up on me, I called back and she did it again. If as a company they are willing to employee such audacious behavior I will not associate myself with them in any way!!! As a manager if this was one of my employees I would have fired her on the spot!!!"
"Scam company. They steal your cash implicitly until you found you are charged for no reason and have no idea why you are charged. They deceive you to sign up for the membership of which they don't tell clearly the charges. If you see your card being charged, just call your bank to dispute the charges and stay away from this scamming company!"
"I was redirected to this site from Kohl's after placing an online order. It prompted me for some more info and since Kohl's is a trusted site I proceeded because it was unclear if my Kohl's order had processed. Before I knew it I was enrolled in this crap. They don't make cancelling easy, so once I was able to figure out how to cancel I did.
"
"It is true that it WILL charge you 12.97 per month, however, if you do online shopping a lot you WILL get much more than what you pay them. I have been using their website for almost two years now and I love it so much because all other free cash back websites or my credit cards never give me 10% on everything. And I agree that for those who said it's a scam read the instruction/detail first before you sign up or do not blame on the website because you didn't pay attention. So people who realized they've been charged 12.97 per month a couple years later...? Might want to check your bank account more often or this is gonna happen to you again. "
"My wife signed up for this 2.5 years ago on a card I do not use much and I just noticed the recurring charges.
I called to cancel and the refunded the last 7 months. I wish businesses like this did not exist."
"I was going to order to save on my order. I am not lazy nor am I am a an idiot. The fine print I read but they should have in their print that they charge 2.62 just to sign up. Had it been written I would never of signed up. Also it’s horse **** that I have to wait five to seven business days just to receive that back. I don’t shop online often maybe twice a year due to the factor my family all live in other countries. Never again I will just save and it. This site is only good if u are a serious online shopper which I am not. Also I’m sure when the ad popped up it said I would get a refund of 15 dollars not true. Yes I called them several times as well as an email.
I am not stupid and am a college grad so I am not lazy nor dumb. Comments saying people are is unnecessary!"
"This company has sent "pop-ups" long enough interrupting my internet.
Now it is my time!
Too bad there is not a "NONE" Star rating.
Just another "Junk email company".
"GET-A-LIFE""
"So I thought I was trying some coffee from Amora coffee, terrible btw. Amora charged me then 68$ a month for terrible coffee. I then go back to look at my statements from the holidays and notice a 12.97$ freeshipping.com charge. WTF! I never visited the site but they got me from the 1$ amora coffee trial and continued charging me. NEVER TRUST THESE PEOPLE!!!!
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"Never signed up for this and have been charged $12.97 for the last 8 months! I rarely order stuff on line! So if you are paying for free shipping why do they charge someone $12.97 a month?? That's not free! I filed a fraudulent claim against them!"
"I had no idea you needed to cancel a subscription! They billed $50 (without notifying me via email or anything) before I noticed it on my credit card statement! What garbage! Even if you think you will get $10 from it don't bother your time!"
"They did not cancel my subscription upon my initial request, stayed calm and then charged me for first month."
"I was ordering an item online (the vendor offered free shipping) when a popup appeared with click here for free shipping. I clicked thinking I was checking out with my order. I wasn't. I was signing up for a subscription to freeshipping.com. I did not realize this until I got my credit card statement and saw the charge. I caled customer service at freeshipping.com.
They were rude and tried to tell me that I had signed up with full knowledge of the offer. Stay away from these guys!"