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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2018-06-01

Amazing Service

"Ordered a beautiful pair of Sophia Webster Heels yesterday and got them today by surprise "


5/5

2018-05-14

Excellent experience

"I indulged and treated myself to a pair of red Valentino rock stud pumps and the price was the best I found online, plus I also got a discount which was offered on top of the sale price! The company packaged the shoe box very well, with tissue paper within another box, and the delivery came from Italy to England the very next day! My delivery also got upgraded for free which was much appreciated. I love the shoes, they fit me perfectly, are the real deal and look gorgeous. "

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5/5

2018-04-20

excellent

"we were very pleased with our purchase. the prompt replies for our questions. Looking forward for my next purchase from this sight they have amazing products."

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1/5

2018-03-20

I WILL NEVER BUY FROM HERE AGAIN

"Horrible experience dealing with customer service to obtain a refund. My first order was shipped in a size much too large, They wouldn’t issue me a refund but instead gave me a store credit - which I didn’t want. I made multiple requests for a full refund which went unanswered - it took 2-months for the in-store credit to show up. 6-months later I decided to use up the instore credit, had to pay additional money for the price difference, only to find out that the item I ordered was not in stock. After waiting several more weeks, I just gave up in frustration and decided to end it. Now I’m on my umteenth communication with their customer service people - who barely speak English. I’ll never get my money back"

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5/5

2018-03-05

Alviero Martini Handbag

"This is the Best Co. Employees are very professional, friendly, knowledgeable and easy to contact. Perfect handbags, great prices and fast shipment. I am a repeat customer and will continue in the future. Very trustworthy. Thank you. "


5/5

2018-02-05

Best Customer Service

"this is the best client service and online shopping experience that I even experienced before.
I will highly recommend FORZOERI to my friends and family, and of course I already did so.

Thanks again, I am fully satisfied with the bag I purchased and the best customer service.
"


5/5

2018-02-03

Pleasant shopping experience!

"My first time to purchase with Forzieri. I bought a beautiful furla mini bag. The product quality and the services were all excellent! If you live in Japan, I highly recommend purchasing your favourite handbag or leather goods with Forzieri. It would be much cheaper than buying locally because the original retail prices of international designer goods are usually extraoridnarily high in Japan. Plus, you don't have to worry about the import tax which would be paid by Forzieri. Last but not the least, I was very pleased with the services of Japanese customer services representative who was so great and helpful. I would definitely come back to the shop and recommend it to my friends! "

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5/5

2018-01-29

Best Service!

"The products are absolutely amazing! Hand crafted with passion and the costumer in mind! The customer service is world class! Thank you for everything! "

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5/5

2018-01-22

Unbelievable quality of services!!!

"I just wanted to thank you so very much for everything. You have an amazing quality of goods and your quality of services are UNBELIEVABLE!!!!
I was more than satisfied from my purchase and from your efficiency!!
Thank you again for everything! Also very very fast shipping!
Grazie Mille!!

Alexandra Voulogkitsa
"

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5/5

2018-01-19

Eccellente item and delivery

"Customer support was extremely helpfull and my purchase was delivered on time"

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5/5

2017-10-06

Happy customer

"Great website which ships to Australia! (Many European ones don't!)
Prompt reply to questions
Presentation of goods was immaculate
Delivery very quick also.
Overall a really good shopping experience
So happy with bag!
Thank you
"

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5/5

2017-09-27

Always a supreme service.

"This is the second time I've purchased a bag from this company. Always well packaged, delivered swiftly and no concerns regarding the product.
Will shop again with them, as quality is always quarantined.
Thank you.
"

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5/5

2017-09-22

Above and Beyond

"I have shopped with Forzieri three separate times. Each one has shown me their excellent customer service. They go above and beyond to be sure their customers are satisfied. Each time the orders arrived in outstanding time and each time they were packaged beautifully and securely. They were shipping to me from Italy to
NY, USA! I communicated with them successfully via email and phone. I highly recommend them for their outstanding customer service and beautiful new and unused merchandise.
"

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1/5

2017-08-16

Horrible CS, Poor Platform

"Poor platform. Beware when you input your address, the second address line might not be successfully stored in their system, but the worst is that when you contact their CS, no matter via CS form, facebook, reply to confirmation event their helpdesk email, no one replies you, even you quote your order number and mention the issue (e.g. incomplete shipping address list in order detail), onone care and they would just push the parcel and deliver a very bad experience. I don't recommend the site, there are too many other choices, pick something better like Farfetch, net-a-porter etc."

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5/5

2017-08-10

Outstanding Customer Service!!

"I just bought an Alexander **** mini Rockie bag, and Forzieri took the time to make sure my bag and experience was perfect.
It was packaged so beautifully as well, with free shipping from Italy to the United States. I will recommend them to everyone and definitely plan to purchase from them again!
Thank you for a great experience, Forzieri.
"