"They shipped wrong item. They send a prepaid label, but will neither correct their mistake or refund your money until they get it back and entered into their system (and it may take them 3 wks once it arrives). Bottom line...you pay for their mistakes. Mistake #1 was placing an order with them."
"I needed Step Stretch to warm up for my sporting activities. Lower price than the competitors. The only thing I wish from them is to stop sending me Newsletter or their ads to my email though I requested within the shopping cart that I do not wish to receive any."
"Pleasantly surprised. The previous review had me concerned but I received my order in three days and product was as advertised. Footsmart is also a merchant at Amazon.com and currently has a 83% lifetime ratting."
"Horrible experience. Ordered 12/11 for Xmas presents, 8 days later one item in order was cancelled by them. Their stated delivery time was 6-10 days but it took 20 days. I was told it was my fault because I didn't pay for expedited shipping. No response to emails. Customer Service not even apologetic. Never again!!"