"Goöoooooooooooooooooooood"
"I have been looking for this product for years. You offer a good price
"
"Very easy to navigate and complete."
“Thank you for the awesome feedback we appreciate your business. See you again soon!”
"This was a very simple transaction for myself which makes me enjoy my online shopping with you. Thank you. PS: Getting the product will get you a great review. "
“Thank you for the feedback we appreciate your business. See you again soon!”
"I ordered a couple jugs of laundry detergent for $40. The postage came up as $9. When I hit the button to pay the postage had changed to $21! I immediately sent an email but it was the weekend and didn’t hear back till Monday at which time I was informed the order had already been processed and tough luck! They would not let me cancel my order and had some baloney story that the initial postage price was just an estimate but there was no chance once I saw the real price to cancel the order. 50% shipping on a couple bottles of detergent? I’ll stick to Amazon where everything is upfront, returns are free and unquestioned and customer service is always polite – – not my experience with Foodservice. Steer clear unless you like wasting money.
UPDATE—
I just received an email from Customer Service saying they will indeed cancel my order and refund my money. In the end they made good but I feel like it took a negative review and a bunch of nasty emails to get it done. Shouldn’t be that way."
“Thank you for the feedback. I am sorry to hear there was an issue with the shipping costs changing at checkout. When you enter your address, our tool adjusts the quote based on UPS classifying it as commercial or residential. You can switch to residential to see the updated estimate. Unfortunately, UPS charges more for residential locations. I also took a look at your contact with our customer service team. Like most businesses during the weekends our hours of operation are limited. Unfortunately, you contacted us outside our weekend business hours and we responded to your cancelation request Monday morning. If you ever need any assistance with placing an order please feel free to contact us anytime, we would be more than happy to assist. M-F 8 am-8 pm, S-S 12-4 pm”
"I’ve looked all over the internet for Lipton peach ice tea bags. This was the only place that had them for delivery. It might seem pricey for home use, but we go through a gallon a peach tea a day, so this was the perfect deal."
“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”
"Took 4 days to ship would not use again"
“Thank you for the feedback. We have over 100,000 items that ship out in 1-2 days! Please reach out to our customer service team we will be happy to help you find these items.”
"First I got a message that the page could not be found; but part of the actual website page was above that message. Then, when I began creating a password, the page wiped everything clear, and returned me to the message that the page couldn't be found. I started all over again, and this time it worked. Once I was able to create an account, it was easy to find and order the product I wanted. But when I began entering the payment method, the page popped out a picture of my card, with the last 4 digits correct, but showing my preferred name, rather than the name on my card. Puzzling how the page got some of my card, but not all accurate information, when this was my FIRST time on this website"
“Thank you for the feedback. I do apologize you were having problems placing your order. Please feel free to reach out to our customer service team if you need any assistance with your order, we would be happy to help.”
"Besides alot of new items out I everything else was quick and easy to find. "
“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”
"Simple and efficient ordering process."
“Thank you for the awesome feedback we appreciate your business. See you again soon!”
"My 1st order nice to see details of food."
“Thank you for the feedback. We really do appreciate your business. See you again soon!”
"Awesome. Love that you offer hard to find charcuterie that my local grocer doesn’t carry. "
“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!
”
"Phone order capabilities are a little different from other sites "
“Thank you for the feedback. I do apologize you were having problems placing your order. Please feel free to reach out to our customer service team if you need any assistance with your order, we would be happy to help.”
"Ordering from FSD is always an easy task! Being in a busy environment, FSD makes it so simple to find what I need and place orders. "
“Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business. ”
"You have what I was looking for at a good, competitive price. Thank you. "
“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”
"I can only eat soft things have no teeth i love these thanks for your help
"
“Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business. ”
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:
“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”