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Product & services pricing
3.93/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.05/5
Customer service:
3.96/5
Return/Replacement policy:
4.01/5
Featured Review



Verified
5/5

2024-04-27

Great Search Option

"Great search engine. Easy-to-use and find what you want fast."


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”


Verified
4/5

2024-04-27

Gotta have it

"Overall it was not bad. However, I wanted to use my business credit card to pay for the order and for no apparent reason the order would not process so I ended up having to use a personal card."


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback. I do apologize you were having problems placing your order. Please feel free to reach out to our customer service team if you need any assistance with your order, we would be happy to help.”


Verified
5/5

2024-04-27

Super easy

"Simple and easy to order from. Great selection!"


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback! It was our pleasure serving you. Hope to see you again soon!”


Verified
5/5

2024-04-27

Great products and service

"Prompt delivery and great products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the awesome feedback we appreciate your business. See you again soon!”


Verified
5/5

2024-04-27

Impressed!!

"They couldn't have arrived more perfect. The crabs arrived fresh and still frozen and were packaged perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.


Verified
4/5

2022-02-19

Broken in shipment

"Several broken crust like 7 out of 36 case must of been a rough handling delivery. "


Verified
4/5

2024-04-26

Pages

"The Pages were too big for the screen on my computer. They would not scroll."


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback. I do apologize you were having problems placing your order. Please feel free to reach out to our customer service team if you need any assistance with your order, we would be happy to help.”


Verified
3/5

2024-04-26

Website is hard to pay

"Hard a hard time maneuvering around to pay. "


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback. I do apologize you were having problems placing your order. Please feel free to reach out to our customer service team if you need any assistance with your order, we would be happy to help.”


Verified
5/5

2024-04-26

Home use

"I love that I can find what's not available in stores..I live in a rural area and not a lot of options. Fabulous!"


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!”


Verified
5/5

2024-04-26

"Great service and food. Quality customer service "


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :) ”


Verified
4/5

2024-04-26

"I finally found chicken for my fryer. "


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!”


Verified
5/5

2024-04-26

AMAZING!!!

"amazing service and products. They take special care in packaging their products"


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :) ”


Verified
4/5

2024-04-26

promo code

"Your promo code offers don't say you must be logged in to receive them."


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“ Thank you for the feedback. I do apologize you were having issues adding your promo code to your order. Promo codes can be added at the check out screen in the promo code section of the page. Please feel free to reach out to our customer service team before you order so we may assist you in adding your promo code.


Verified
5/5

2024-04-26

Best Gyros meat.

"Fast de liver, quality product and well boxed to deliver fresh or in frozen state."


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :) ”


Verified
5/5

2024-04-26

You got my bread

"ordering my favorite bread from you since my local store doesn't seem to want to order it"


Rep reply posted 2024-04-29
A rep from FoodServiceDirect.com, krystalfoodservicedirect, has responded:

“Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!”