"I ordered 1 item. 2 days later they told me it was back ordered. It will take almost 3 weeks to get my charcoal. Unacceptable. "

"Have used FireCraft many times. Great products at great prices. Always fast shipping."

"Service was excellent. They were quick to respond to email questions that I have. Have been shopping there for awhile now, and will continue in the future."

"Very professional and fast delivery. 100 % recommended."

"Over the past 15 months, I've done around 7 orders for Rockwood Lump Charcoal from Firecraft. Each order consisted of five 20LB bags. All the orders were received in just a few days, and have been in excellent condition. Very happy with my experiences with FireCraft."

"Startup was a breeze, no major sparks or crackling and no obnoxious white smoke or acrid smell. Excellent product, reliable delivery. Overall, a "5.""

"Shipped timely and was exactly what it said it was. Great product. I got the stainless steel drip pan for my Traeger pellet grill. It is awesome. I wish they had more parts like the discontinued heat disperser."

"The price was so good I wondered what was wrong, but it was EXACTLY as advertised, just what I wanted and delivered as promised. Will definitely shop this service again."

"I have been ordering Rockwood from Firecraft for years as it is not available locally. Fast shipping and the prices aren't bad either! "

"This is my go-to charcoal. Hard to find here in Pennsylvania, but order four (4) bags from FireCraft and hit $99.00 and you get free shipping! Bags arrived in great condition, but with no padding to protect the fragile charcoal. It was sent via FedEx and arrived quite quickly. Would buy again as I have to travel over 1.5 hours away to my nearest retailer that stocks Rockwood. Burns hot and clean, with a mild smoke flavor"

"This was a replacement for a Sunbeam It lasted 25 years made in the USA.I Tried a Farberware it fell apart after the 2nd use all the knew ones are made like crap and in China.This was triple the price,heavy duty and made in the USA and worth every penny. FireCraft offered a great price compared to others."

"Easy to order. Parts came quickly. "

"Could not believe how fast you guys were....much appreciated"

"Easy to order, good price, arrived on time."

"Overall a very good shopping experience and, more importantly, a fantastic grill! (I bought the FireCraft Q450 pellet grill and some accessories.)"