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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.95/5
Customer service:
0.00/5
Return/Replacement policy:
3.06/5

5/5

2021-09-29

Great!

"No returns required, took a while to deliver, but I picked the slowest option because I left plenty of time. Came in one and worked well."

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1/5

2021-09-28

Scam

"I canceled but keep receiving filters "

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1/5

2021-09-26

Refrigerator Filferts

"Filters Fast is not the cheapest Filter you can find! Google will help you find the filters your looking for and you'll more then likely get a better price! Just like I did and now I can't close my account with Filters Fast."

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5/5

2021-09-13

Wrong filters. MY FAULT!

" my fault not sure got to send them back. Have used them before great product !"

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5/5

2021-08-29

happy customer

"fast shipping best prices "

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2/5

2021-08-18

Water filter was changed

"I have been ordering a water filter for our refrigerator from Filters Fast for quite a while. Up until now there had never been a problem with the product. For some reason FF doesn't offer the same filter any more so I had to order another supplier's filter. When I received it and tried to install it, the filter would insert just fine but it would not rotate into a locked position to filter water. I contacted FF and they said that they would credit my account and there was no need to return the filter. So, I ordered the other supplier that FF displayed on their web page. When it arrived, it didn't work either. I examined the tip and noticed that the locking tab on my current FF filter had a notch near the end. I examined the new filter and this notch is missing. I called to explain what the problem was and the girl wasn't very helpful and told me that I had to return the filter at my expense to get a refund."

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1/5

2021-08-14

Aquasana Stainless Steel Insulated Clean Water Bottle AQ-CWB-INS-GLACIER $44.99 Retail: $49.99 /ea You Save: 10%

"Once again you keep trying to scam customers.
Your email add states 40% off. When you click in the link you get 10% off.
Aquasana Stainless Steel Insulated Clean Water Bottle
Web site:
AQ-CWB-INS-GLACIER
$44.99
Retail: $49.99 /ea
You Save: 10%
"

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5/5

2021-07-22

I Love Filters Fast

"I just moved into a house and there were no instructions on types of filters for the refrigerator and for the whole house water line. Matt from Filters Fast help identify the proper replacement. I am so grateful for this company. Garth123"

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2/5

2021-07-21

Custom filters don't fit

"Ordered"custom size" filters. Would not fit correctly. Took over a week to ship filters that were cobbled together from smaller size filters and the box they were shipped in was cobbled together from two boxes and it was falling apart upon receipt.
Good prices compared to other online filter stores but actually overpriced wor the service and product received.
"

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5/5

2021-06-29

Leak Less !!!!

"These products work better than expressed.Would highly recomend to all."

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2/5

2021-06-29

Shipping process seems disorganized

"I have a standing repeating order for my hvac, water and refrigerator filters with FiltersFast. Until recently, their service and shipping has been laudable. This past order was less satisfactory. 5 items were ordered. There were 4 separate boxes used to ship 4 items. The shipping could have easily been done in 1 box or 2 boxes. Each box received arrived on a different day. I'm still missing part of the order. Customer Service assures me that a reorder will be entered. Of the deliveries received, the products were correct, but the shipping could have been better."

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1/5

2021-06-20

Backordered for a month- charged me and no communication about when I may get the items - 3 calls and a review to get anywhere

"Backordered for a month- charged me and no communication about when I may get the items - 3 calls and a review to get anywhere"

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5/5

2021-06-15

Very pleased

"So glad I found Filters Fast. I was able to purchase easily on their website and I receive my filters in just a few days. I also received email confirmations and updates as expected. I'm really pleased. "

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2/5

2021-06-03

Difficult to use.

"Difficult to use and a very cumbersome return process, that is not entirely SPAM-free."

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5/5

2021-05-31

Have the filters I need!

"Easy order, prompt shipping."

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