"I got a new system put in and had the hardest ti.e searching for the correct filters at Ho.e Depot and Lowes. The product was highly over priced. Then I googled the filter model number and this is how I found you guys. And will comti.ue to do business ess with you all."
"I inquired about a sump for a Sears undercounter filter system - common part sold for many years to 1000s of customers. They responded, I have to reach out to the manufacturer? I thought the answer was a cop-out. No effort made. Saw a part that looked like it would fit, so I ordered it. Website said 4-5 days shipping. 5 days came and went. Contacted Filterfast to find unit was backordered. Took a whole month, when it finally arrived, didn't fit anyway. Saw a second part that I was sure would fit, but it also said 4-5 days shipping. I said forget it. This is the age of Amazon - next day shipping. 4 - 5 days doesn't cut it anymore. A month - forget about it."
"Ordered a product and waited almost 4 weeks for a shipping notification. Item was never shipped and there was no communication for status of order.
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"One month after purchase you ask for a review and the product is still not shipped. Shame!!"
"Initial product was cracked during shipping (in exactly the same place/manner that my original refrigerator shelf was cracked by routine use, so clearly a manufacturer design flaw). Arranging a replacement shipment from this merchant was quick, easy, and done no questions asked. (And I didn't have to ship back the damaged one). Replacement is perfect! Great customer service."
"Did not receive full refund for return "
"Everything was perfect and flawless.
Very pleased with Filters Fast.
I have ordered from them in the past and will definitely again in the future."
"Well-built filters, took forever to receive though. Actually forgot about even ordering them until they showed up. "
"Great filters. Fast shipping. We had a box get damaged in shipping and they promptly shipped us a replacement hassle free. "
"It turns out my husband measured our old filter incorrectly, so we ordered the wrong size! I wanted to exchange it with the right size, but Filtersfast ironically didn't have the size we needed in stock. Since I couldn't wait for them to restock our size, we just went to our local Lowe's and purchased one instead."
"Great customer service. I ordered the wrong size filters. They told me to keep them and they credited the amount back to my credit card. "
"When I first tried Filterfast I received the wrong filter (not their fault) the original company that made them stopped making them in the exact size my unit took. However their customer support was friendly and quick about refunding the order, because of this when I found out the company that made a filter that was a close match to my old one, I went back to Filterfast to order through them. So in closing, their prices are about the same as everywhere else, but their customer service and speed at which they ship out their products is top notch. "
"Annoying to get these emails over and over and over , after unsubscribing many times ;;;"
"I bought this item: LG AEN73131406 Washer Drive Shaft and Shifter Assembly.
I did not have to wait long. it was around 4 days. and the part fit like a glove. this part did not have a review, so I was worried. those who are looking to fix their washer. buy the part from here. the part had no issues and the shipping did not take long. "
"Filters Fast has a good selection to choose from and the site is easy to use. Shipping is fast and everything arrived in good condition."